Vendors
日本語

Cloud Insurance Platform

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.

Overview

Imagine a solution to any insurance business challenge. Now let us provide it for you.

Whether you want to launch new markets, onboard new partners, improve efficiency and acquisition, or serve your customers better - we’ve got you covered.

Grow your business with Admin & Backend functionality, convert more policyholders with Purchase Journey and deliver more to your customers with My Account Portal.

Key Features

Admin & Backend functionality (for your employees and partners):

  • Policies
  • Claims
  • Distribution
  • Finances
  • Product Engine
  • CRM
  • Workflow
  • Reporting

Purchase Journey (for end customers and claimants)

My Account Portal (for end customers and claimants)

APIs

Key Benefits

ADMIN & BACKEND FUNCTIONALITY

Policies

  • Automate policy lifecycle from policy creation, underwriting and maintenance to termination while remaining compliant.

  • Boost your revenue with integrated insurance and non-insurance upsell, and cross-sell offers.

  • Set up personalized quotes, discounts, policy documents, and overall communication.

  • Offer dynamic policies with flexible payment intervals and due dates.

Claims

  • Fully automate the claim payment process and encrypt all sensitive data.

  • Improve customer satisfaction with transparent self-service for your claimants.

  • Prevent fraud by reviewing the list of payouts and granting different authorization levels based on claim amounts.

  • Offer flexibility, let agents, third-party, customers, or insured people fill out claims.

Distribution

  • Onboard new partners within minutes or days rather than weeks or months.

  • Empower your partners with self-service, branded customer journeys, customized product offering, and pricing per partner.

  • Auto-calculate and track commissions for your carriers, distributors, and other stakeholders.

  • Track all your partner performance and segment the ones which deliver the most revenue.

  • Allow your partners to integrate country- and currency-specific customer journeys within the click of a button.

Finances

  • Oversee the real-time financial picture of your business with a complete accounting ledger featuring full transaction history and tracking.

  • Improve efficiency with automated invoicing, payments, fees, and reconciliation.

  • Provide your customers with flexible payment methods and frequency, and let them change payment methods at any time.

  • Meet multiple currency, language, and multi-country regulatory requirements.

PRODUCT ENGINE

  • Design new subscription and usage-based products in weeks, hours, or even minutes.

  • Launch limited-time deals and track from which channels your customers are coming.

  • Enable your product owners to add and modify coverages and add-ons within the click of a button.

CRM

  • Oversee the real-time financial picture of your business with a complete accounting ledger featuring full transaction history and tracking.

  • Improve efficiency with automated invoicing, payments, fees, and reconciliation.

  • Provide your customers with flexible payment methods and frequency, and let them change payment methods at any time.

  • Meet multiple currency, language, and multi-country regulatory requirements.

Workflow

  • Speed up your daily work with automated underwriting, payment reminders, debt-collection, policy cancellation, and much more.

  • Work smarter with efficient workflows to guide claims handlers, underwriters, and other team members.

  • Cover exceptions. Manually override underwriting in the quote process and streamline exceptional cases for analysis and decision.

  • Increase retention with integrated cross-sell and upsell workflow functionality.

Reporting

  • Collect all your data in one place when you need it the most by integrating with third-party systems, like CRM and warehouses.

  • Keep track of your business performance in real-time and configure your reporting dashboards.

  • Determine which policy quotes, customer segments, and channels bring you the best results.

  • Generate insurance standard reports for different departments within your organization, and external stakeholders.

Purchase Journey

  • Decide on plans and coverages to offer to your customers based on each application.

  • Incorporate the most widespread payment and authentication providers.

  • Determine where your visitors are coming from to track performance and prioritize the right segments.

  • Let your customers add other insured people to their plan or coverage.

  • Offer different product discounts to your partners.

My Account Portal

  • Provide your customers with a self-serve, multi-device portal to manage their insurance, file claims, and review the latest policy documents.

  • Send regular notifications about claims.

  • Secure sensitive information with data encryption and authentication technology.

  • Integrate with your apps (super apps), chatbots, and other conversational platforms.

  • Provide your customers with an overview of all historical documents.

Product/Service details

SOLUTION OR SERVICE TYPE