Software to automate processes can help insurers become less dependent on the expertise of particular workers. Dan McCoach, who leads the life a…
Dan McCoach
News articles
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25 October 2021
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18 August 2021
Dan McCoach, head of life and health for North America at technology research firm Celent, said that until now digital behavior analytics have f…
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26 July 2021
Dan McCoach, head of life and health for North America at technology research firm Celent, said insurers are trying to find ways to digitally “k…
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15 June 2021
By Dan McCoach, Head of Life and Health, Celent. The Customer Engagement Continuum is a roadmap to help insurers keep pace with customers’ expec…
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12 April 2021
“The investments and hard work are paying off for what are now established, pure-play digital-platform brands like Blueprint,“ added Dan McCoach…
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12 February 2021
The tie-up could herald similar moves by incumbent carriers that, as more prospective buyers go online in the pandemic’s wake, need to quickly k…