Insurance-Canada: The Giant is Awake?
Changing Models to Align Business and IT
Mike Fitzgerald from Celent brings insight tightly bound with common sense. And this was demonstrated in spades.
Celent was seeking the current state of digital operations. Questionnaires were targeted at two sources: 1) Insurance buyers. and 2) Insurance sellers.
The results were ordered from most important to less important. For the most part, there were few differences between the two camps.