
Launching SERDICA - a new-generation platform for digitalizing business processes of insurers and brokers
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Survey Summary
The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
Please click here for more information on Premium features or contact us.
To learn more about subscribing to our service options, please contact us here
This feature is upgradeable
For End Users
You can activate this feature and other links for ALL VENDORS with a VendorMatch Premium subscription. Additionally you can gain access to an increased depth of data, summary reports, RFX reports (detailed completed RFIs - available to financial institutions only) and comparison grids. Please click here for more information.
For Vendors
Vendors can activate their links and gain access to analytics by upgrading to VendorMatch PRO. Please click here for more information.
Speak with an analyst
Financial institutions and their advisors can subscribe to our Analyst Access* service. Effectively phone or (email) a friend you can have on tap advice and support provided by our analysts on this vendor, solution or solution category.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information.
or contact us to discuss a subscription.
Subject to reasonable use.
Survey Summary
The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
HOW TO SUBSCRIBE
To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
Please click here for more information on Premium features or contact us.
To learn more about subscribing to our service options, please contact us here
Some of the main challenges the insurance industry is facing today include an ever-growing demand for personalization, changed customer expectations, and pressure to deliver consistent omnichannel experiences. Additionally, the current COVID-19 pandemic increases the need for remote services significantly.
In order to respond to all these demands, we developed SERDICA, a cutting-edge AI platform for digital business. Designed with an exhaustive knowledge of the insurance domain and in-depth understanding of the InsurTech of the future, using the latest technology achievements, the platform provides environment for models' creating and training, advanced solutions for omnichannel CX and AI accelerated policy management library.
Advanced microservice architecture provides enormous scalability, allowing seamless mix between existing old-school rule-based techniques and new AI/ML technologies (Analytics, NLG/NLP, Computer Vision). The insurance companies can conduct the role of AI layer depending on their strategy and digitalization roadmap.
SERDICA acceleration layer makes SERDICA platform a real digitalization tool, providing new level of automation, enhancing UX by using natural language and conversation techniques for interactions between insurers and their clients.
A result of extensive research and analysis of the innovative technologies, adopting AI/ML, IoT, NLU/NLP, SERDICA brings customer engagement, dynamic and customized offering, and risk assessment to the next level. This new generation solution provides the insurers with a powerful platform to implement their digitalization strategy, increasing efficiency and expanding their market presence due to adopting of AI/ML Technologies. SERDICA will also allow the insurer's clients to have their insurer in their mobile phones, obtaining round-the-clock services, personalized offers, and tailored coverage.