6 June 2023
The current banking and business market cycle highlights the critical need for risk management platforms, data, analytics and models. Rising inf…
Research related to Serdica IPAL - AI Powered PAS
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5 June 2023Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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12 May 2023Data monetization has become an increasingly popular topic of discussion in recent years, and for good reason. Banks are among the most data-int…
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8 May 2023Becoming a challenger in small business banking requires financial institutions (FIs) to move away from delivering “nouns,” that is, products to…
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7 May 2023Every two years, Celent reviews and profiles LATAM’s P&C insurance policy administration systems. In February 2023, Celent published the LATAM P…
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23 April 2023As a kid growing up in Britain, many of my sports heroes were Formula One drivers. I was recently watching some old F1 video footage from the 60…
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29 March 2023To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
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29 March 2023The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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28 March 2023Policy admin systems are becoming increasingly sophisticated as insurers look to optimize their processes and improve the customer experience. O…
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8 March 2023Insurance distribution is an increasingly important point of discussion among senior executives at insurers. With the emergence of insurtech cam…
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23 February 2023Earlier this year my colleague, Gareth Lodge, published research about the adoption of ISO 20022 around the world. The requirement for Swift ban…
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14 February 2023This report provides an overview of the policy administration systems available in Asia Pacific for property casualty insurance carriers. The re…
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11 February 2023This report is part of a series on policy administration systems (PAS) in North America, Latin America, EMEA, and the Asia-Pacific. It profiles…
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10 February 2023This report profiles major property casualty policy administration systems available in Latin America today. It profiles 19 policy administratio…
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21 January 2023In times of economic stress, with high inflation, increasing borrowing costs, and exchange rate volatility, tools for managing liquidity become…
Research related to Serdica ABACUS - ML-based Pricing & Rating Engines
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5 June 2023
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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18 April 2023Stand-alone rating engines are used for a variety of reasons—but primarily to externalize the rates, rules, and logic associated with rating fro…
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18 April 2023Stand-alone rating engines are used for a variety of reasons—but primarily to externalize the rates, rules, and logic associated with rating fro…
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29 March 2023The development and execution of a business data strategy is crucial to an insurer’s goal of innovation. The appropriate strategy, with curated…
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22 September 2021Significant innovation is occurring in product management in the insurance industry. Carriers are looking to grow, differentiate themselves, nav…
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12 September 2021
Significant innovation is occurring in product management in the North American region. Carriers are looking to grow, differentiate themselves,…
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27 May 2021Customers and the industries we serve are always at the heart of the insurance business. For the most part increased digitisation and innovation…
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22 September 2019Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
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18 July 2019Stand-alone rating engines are used for a variety of reasons — but primarily to externalize the rates, rules, and logic associated with rating f…
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18 March 2019System decisions are complicated. In this report, targeted at both the buyer and the seller, Celent discusses how to manage the process of comin…
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29 October 2018A focus on the insurance ecosystem, the role of digital, innovation, and InsurTech. I had the great pleasure of attending DIA Munich 2018 . As a…
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22 October 2018With the fight for new customers growing more and more competitive, carriers continue to look for new ways of differentiation through their prod…
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9 July 2018In January this year I posted a blog, If 2017 Was the Year of Insurtech, Will 2018 be the Year of the Insurance Platform? The blog pointed out t…
Research related to Serdica Intelligent Virtual Assistant Beth
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5 June 2023
Insurers have been modernizing their legacy systems, increasing their presence in cloud, and finding innovative use cases driven by emerging tec…
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15 May 2023Summary of a robust discussion on LLMs at Navigating Turbulence event. Should I build my own ChatGPT? Applying Large Language Models in Financia…
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14 May 2023At our recent in-person event in New York, Navigating Turbulence, I had an opportunity to participate in a panel discussion, “How to Responsibly…
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12 May 2023
Data monetization has become an increasingly popular topic of discussion in recent years, and for good reason. Banks are among the most data-int…
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8 May 2023
Becoming a challenger in small business banking requires financial institutions (FIs) to move away from delivering “nouns,” that is, products to…
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19 April 2023Celent has released a new report specifically for digital banking channel owners that covers specialized fintech, rising competition from non-ba…
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29 March 2023
To facilitate adoption of AI and Machine Learning across the bank, CIBC built a shared AI/ML Platform in the Cloud. By taking care of governance…
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29 March 2023
The science of artificial intelligence is complicated. The technologies or sub domains that make up AI such as machine learning and natural lang…
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29 March 2023“Anything that could give rise to smarter-than-human intelligence - in the form of artificial intelligence, brain-computer interfaces, or neuros…
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29 March 2023HSBC is making the innovative move—for a global systemically important bank (G-SIB)—of adopting a cloud-based solution to serve as its primary a…
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28 March 2023Enfuce provides cloud-based card issuing and processing services to fintechs as well as more established firms. Enfuce found that their customer…
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23 March 2023Celent is keeping an eye on the emerging consumer tech that might provide new ways for banks and service providers to engage with digital custom…
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8 March 2023The launch of ChatGPT in November of 2022 by OpenAI and Microsoft has brought an acute and immediate focus on the impact of large language model…
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4 March 2023The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
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4 March 2023The vision of a "co-pilot" for every profession is no longer a moonshot. ChatGPT and other large language models (LLMs) represent augmented inte…