A Tale of One City: Core Renewal via SOA at National City Bank

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
12 December 2007
Bart Narter

Abstract

San Francisco, CA, USA December 12, 2007

National City Bank has employed SOA to successfully modernize its core banking system by providing cross-LOB relationship pricing. The bank found that a new level of profitability and growth could be achieved by understanding the value of the customer.

SOA is one of the more frequently heard, but rarely understood terms in the IT community. In a new report , Celent examines service-oriented archiecture's use in integrating disparate systems. National City has developed a new, customer-centric business model to drive organic growth. The company used SOA to enable the transition of the bank's core architecture from traditional silos based upon lines of business to one that enables flexibility across products. It is grounded in the bank's ability to understand the present and potential value of the customer.

National City faced the business challenges of a mature market and increasing pressure on NIM. The bank successfully took a proactive approach in addressing those challenges, bringing in IBM Global Services and its Component Business Model to conclude that Customer Management Objectives and relationship pricing would drive the bank to the next level of profitability and growth.

"National City Bank redesigned their IT organization, their infrastructure, and their approach toward the bank's retail business," says Bart Narter, author of the report and senior analyst with Celent's banking group. "The accomplishment of such a dramatic realignment in both LOBs and IT reflects the maturity and flexibility of the entire organization."

A table of contents is available online.

Members of Celent's Retail Banking and Wholesale Banking research services can download the report electronically by clicking on the icon to the left. Non-members should contact info@celent.com for more information.

Subscription required

Access to this content requires a Celent research subscription.

Subscribers should sign in to access this research.

Insight details

Content Type
Reports
Focus
Case studies
Location
Asia-Pacific, EMEA, LATAM, North America