In house or outsource: A request for input

Celent will help qualify your requirements and introduce you to the vendor
Spotted a missing vendor? Use this form to alert a vendor to the Celent service
Create a vendor selection project & run comparison reports
Register to access this feature
Click to express your interest in this report
Indication of coverage against your requirements
Vendor requires PRO subscription to activate this feature
Requires research subscription, contact Celent for more info
16 November 2009
Bart Narter
To run in house or outsource? At some banks this is a religious question. At others it is not even a question at all. Finally at some it is an ongoing debate. Celent hopes to write a report about this topic analyzing data across a wide range of US banks. The questions we ask? What are the key drivers for a lower efficiency ratio? Does outsourcing help more at a smaller bank or a bigger bank? Does outsourcing work better at a retail oriented bank or a business oriented bank? Is there any connection at all between efficiency ratio and the model under which the bank deploys its IT infrastructure? This is a genuine question and we will explore the answers with hard data and rigorous data analysis. Are there other questions around this topic that should be posed? I am actively seeking suggestions.

Insight details

Sector
Content Type
Blogs
Location
Asia-Pacific, EMEA, LATAM, North America