ABN AMRO: KYC Investigations

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14 March 2022

Winner of Celent Model Risk Manager 2022 Award for Data, Analytics, and AI


Banks around the world continue to struggle with complexities and inefficiencies in the know your customer (KYC) process, particularly for their corporate clients who can have several subsidiaries, beneficial owners and hierarchies, business lines, and regional operations. Performing due diligence on a bank’s corporate clients to assess their financial crime risk has become a highly manual, inefficient, and ineffective process for many banks due to severe limitations of first-generation technology systems used in KYC.

ABN AMRO deployed a next generation KYC investigation tool to overcome the challenges. The bank deployed Quantexa’s Contextual Decision Intelligence platform which significantly enhances the intelligence and efficiency for complex KYC investigations. This solution enriches KYC/CDD practices by identifying and tracking underlying beneficial owners and their associations and facilitates efficient customer risk evaluations and due diligence reviews. It also optimizes financial crime detection and investigation by graphically displaying identified networks in an interactive manner and highlighting risks for investigators.

Click on the video link below to watch a conversation between Paul Weststrate, Product Owner at ABN AMRO, and Arin Ray, Senior Analyst with Celent's Risk practice; Celent Risk research members can download the PDF of a detailed case study.