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Pace of Change in Insurance -- Are you Winning?

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11 September 2019

Running in the Fast Lane - The Business Perspective

Abstract

Technology innovation, increasing amounts of data, and rising customer expectations are pressuring the insurance industry to transform rapidly. Other forces — competition for talent, product innovation, and regulatory influence — are also forcing carriers to adapt quickly. The pressure to change quickly will continue. But, how do insurers compare themselves against the industry in terms of change? Is their pace of change sufficient? Where are gaps in their plans that they may not be aware of?