Technology Trends in Health Insurance: Imagining the Future of Health Ecosystems

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5 September 2019

Health insurers are no longer simply paying medical bills and underwriting health. They are also supporting customers in various times of their life, including their efforts to keep in shape and to be better informed about their health.


The spectrum of products and services offered by health insurance companies has flourished, and companies are focusing on building a health ecosystem that adds value for the insured and patients.

Ecosystem Participants

"Better healthcare products and services can be delivered" says Nicolas Michellod - Senior Insurance Analyst and author of the report, "all ecosystem participants have a role to play in achieving this potential", he adds.

Healthcare is a complex industry that has a deep impact on everyone’s life and well-being. Getting all the market participants – including healthcare providers from both the private and public sectors, insurers and payers – together to optimize medical services for the insured and is a noble cause.

This report explains what a health ecosystem looks like and provides examples of health ecosystems. It also explains in more detail the objectives around the three principles of the ecosystem: data, mobility, and engagement and illustrates how start-ups emerging to help insurers can add value to the health environment.