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Small Business and Corporate Mobile Banking Solutions Gaining Popularity

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30 July 2010

Comments

  • While the use cases are still today slightly less obvious for large corporates than for consumers and small businesses, we are starting to see increased curiosity (rather than full well defined requirements yet) from the banks we assist with our corporate banking solutions, particularly in cash management and trade finance.

    The initial scenarios which seem to generate the most interest and which we are working on are primarily around alerts and mobile-based transaction authorization (rather than transaction initiation from the mobile device).

    No doubt that mobile services will soon feature in standard corporate banking value proposition.

  • Hi Olivier, thanks for your comments and insight.

    Why do you think the cases are slightly less obvious for large corporates? I think that employees who have to approve payments or pay/reject positive pay items are a natural fit for corporate mobile banking. Throw in some highly configurable alerts and the possibilities are tremendous.

  • Hi Jacob,

    I totally agree with your example (very similar to mine) as a natural fit.

    My 'less obvious' statement was primarily looking at today's corporate environment and referring to the relatively lower mobility of typical corporate users vs. the same users in their daily personal activities.

    If I look at the typical population of users for our own corporate e-banking solution, a number of them sit in the treasury department / shared service center and manage payments from 9am to 6pm while sitting at their desk. In other words, their actual job's role profiles do not currently call for much mobility.

    That being said, the organization of such centers is evolving and, particularly for approval and authorization which tends to move higher in the organization's hierarchy, mobility appears as a more frequent characteristic in the end users' role profiles (managers).
    Hence my belief above that this is coming.

  • Olivier, I completely agree, great comments and insight.

  • Am writing from Kenya and its interesting to follow this discussion. We are just getting into the business of developing mobile based solutions not just for banking but also Media, Government among others.....

    Way forward is to come up with applications that are compatible to even the most basic of phones especially in Africa where the target market is the basic saver/clients etc

    I will be keen to watch how this revolutionary technology develops

    Jacob, i will keep coming back to your site