Why don't banks pay me for going paperless?

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12 February 2013


  • In India, my broadband service provider gives me 1% discount on my bill for e-bill.

  • Great example, Sumit! Any others (especially in a non-US context)?

  • Chase is now paying $5 for signing up for paperless statements. It appears to be a one time payment. Not very compelling, but a start.

  • Kasasa providers do! Community banks & credit unions who have Kasasa accounts give their account holders incentives to do things that both make and save the institution money (like getting e-statements, using online banking, using their debit cards). It's baked right into the account so when the account holder helps the bank/credit union, the institution turns around and shares that benefit with them in the form of awesome rewards like really high rates, cash back, donations, money to save, etc.

    I wrote a blog post last year explaining the win-win scenario if you'd like to read more: