Maximising Value from the In-Force Book: A Systematic Approach to Unlock the In-Force Opportunities

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22 September 2014



Life insurance is a mature business, and profitability in many markets is still below pre-crisis level. Making the most of the in-force book can unlock substantial value: 7-10 bps of the reserves in additional operating profit, and potentially much more if effective in-force management becomes part of business as usual. In this paper, Oliver Wyman examines the sources of in-force optimization and outlines the five guiding principles to seize this opportunity.