IT Cost Decisions in EMEA and APAC General Insurance

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7 June 2020

What Does a Pandemic Change?


Over the past two to three months, the COVID-19 outbreak has had an impact on many countries in Asia-Pacific, Europe, the Middle East, and Africa (EMEA). As many APAC and EMEA countries have smoothly got out of the lockdown period, P&C insurers have been thinking on long term strategies to manage the post-pandemic period and the return to a more normal situation.

Long Term Strategic Decisions

This report has various objectives:

  • To understand the impact of the COVID-19 crisis on IT cost
  • To identify which specific resources are impacted by these IT costs decisions.
  • To get a perspective on the short term tactical and the longer term more strategic decisions made by insurers
  • To figure out whether the cloud technology is a domain where insurers plan to accelerate investment.