How can Banks use Technology to Humanise Services?

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16 January 2020

Many customers say banks can be faceless to deal with. A new concept called “banking for humanity” and popularised by a top fintech guru, attempts to remedy this. But, how can banks use technology to humanise their services and be more empathetic? This white paper considers some of the likely steps.

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Asia-Pacific, EMEA, LATAM, North America