XCelent Awards 2017: Evaluating Front-to-Back Office Platform Vendors
30 October 2017
North American Edition
The wealth management industry continues to be at a crossroads as a result of regulatory scrutiny, political and market uncertainty, cost pressure, digital disruption and innovation, and a shift in client demographics. Wealth management firms are addressing these changes through the implementation of sophisticated, comprehensive, and fully integrated end-to-end solutions. Wealth managers are better able to serve clients from the mass affluent (MA) through ultra-high net worth (UHNW) through platforms that combine back office efficiency with sophisticated front office features and multichannel support.
This report examines the leading North American vendors of front-to-back office platforms and uses the Celent ABCD Vendor View, which shows at a glance the relative position of vendors in the following categories: Advanced Technology, Breadth of Functionality, Customer Base (number of clients), and Depth of Client Services on two separate X/Y scales.