1 November 2010
At Celent we take great pride in the depth and impartiality of our vendor evaluations. The ABCD Vendor view is so complex that it requires four dimensions instead of two. 1. Advanced Technology 2. Breadth of Functionality 3. Customer Base 4. Depth of Service Yet we don't recognize the hard work of the vendors that earned high scores in our evaluations. That is now changing. I would like to announce Celent's XCelent Awards. These recognize the winners of the four categories with the following awards: 1. XCelent Technology 2. XCelent Functionality 3. XCelent Customer Base 4. XCelent Service This change will explicitly honor top vendors for their excellent solutions. What isn't changing is our depth of analysis and impartiality. Clients and non-client solution providers will be covered in the reports. Clients and non-client solution providers will win XCelent awards. We at Celent are delighted to acknowledge top solutions and top solution providers. I wish all the solution providers the best of luck. May the best solution win.