Jamie has led the development of Celent’s innovation framework and has been a major contributor to shaping Celent’s global insurance agenda. His research focuses on IT strategy and the technology challenges facing the European life and pensions market, contributing to the debate around innovation, digital transformation, BPO strategies, the impact of regulation, and the insurtech / fintech arena.
Jamie’s career spans over 25 years in both management consulting and the insurance industry. Prior to joining Celent, Jamie was a Senior Manager within Deloitte’s management consulting practice, where he led engagements focused on helping clients develop their IT strategy aligned to their business goals, post-M&A integration, and enterprise architecture. While at Deloitte, Jamie also directed the learning and development programme for the Architecture & Analysis capability, and was a core team member contributing to the development of both the Insurance Core Systems Transformation proposition and the technology implications of the Retail Distribution Review Readiness proposition for the UK Life, Pensions and Wealth Management market. While in industry, Jamie performed a number of key lead IT / Business interface roles, such as Head of IT Strategy for AXA UK & Ireland, and led change delivery at both AIG and Zurich Financial Services.
Jamie has an MBA from the University of Southampton and a first class BSc Honours degree in Business Information Technology from the University of Portsmouth. He has also attended Driving Strategic Innovation at the IMD was selected for Telemaque (a global leadership development programme run by AXA University in partnership with INSEAD), and is currently studying for his doctorate in business administration researching innovation. Jamie is a Chartered Engineer, Chartered Information Technology Practitioner, and Member of the British Computer Society.
May 31 2018European insurers face a tough market environment, and CIOs have to carefully select their investments if they want to efficiently support their…
February 23 2018In pursuit of innovation, some insurers have chosen to engage directly with startups, while others have chosen to build internal capabilities, pa…
December 14 2017Many life insurers still run old technology and limited legacy systems that are a major constraint in their digitization efforts. Helping them na…
June 01 2017Despite the tough economic environment, European insurers continue to drive their search for profitable growth, largely through a combination of…