CEO, Head of Insurance
London, United Kingdom

Biography

Jamie has led the development of Celent’s innovation framework and has been a major contributor to shaping Celent’s global insurance agenda. His research focuses on IT strategy and the technology challenges facing the European life and pensions market, contributing to the debate around innovation, digital transformation, BPO strategies, the impact of regulation, and the insurtech / fintech arena.

Jamie’s career spans over 25 years in both management consulting and the insurance industry. Prior to joining Celent, Jamie was a Senior Manager within Deloitte’s management consulting practice, where he led engagements focused on helping clients develop their IT strategy aligned to their business goals, post-M&A integration, and enterprise architecture. While at Deloitte, Jamie also directed the learning and development programme for the Architecture & Analysis capability, and was a core team member contributing to the development of both the Insurance Core Systems Transformation proposition and the technology implications of the Retail Distribution Review Readiness proposition for the UK Life, Pensions and Wealth Management market. While in industry, Jamie performed a number of key lead IT / Business interface roles, such as Head of IT Strategy for AXA UK & Ireland, and led change delivery at both AIG and Zurich Financial Services.

Jamie has an MBA from the University of Southampton and a first class BSc Honours degree in Business Information Technology from the University of Portsmouth. He has also attended Driving Strategic Innovation at the IMD was selected for Telemaque (a global leadership development programme run by AXA University in partnership with INSEAD), and is currently studying for his doctorate in business administration researching innovation. Jamie is a Chartered Engineer, Chartered Information Technology Practitioner, and Member of the British Computer Society.

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