NewgenONE Platform

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NewgenONE is a low-code platform that helps you drive end-to-end automation at scale.

It helps automate all aspects of your business for efficient operations and end-to-end customer journeys. It facilitates seamless information flow across the organization by connecting the front-office, mid-office, and back-office Moreover, the platform drives intelligence into operations for rapid innovation and responsiveness. Achieve all this at scale across thousands of applications and processes enterprise-wide with a single unified platform.

The integrated product suite enables the automation of thousands of applications and processes enterprise-wide. The core modules of the platform are – advanced content management, comprehensive process automation, omnichannel customer communication, and powerful AI capabilities. They are backed by a robust integration ecosystem, low code application development environment, governance, and security. Also, the modules work in tandem, acting as building blocks to enable organizations to rapidly design, develop, and deliver cloud-ready enterprise-grade applications.

Key Features

  • Interface Designer (UI/UX) - Design responsive user interfaces (UI) for web portals, progressive web apps (PWAs), forms, mobiles, and chatbots by leveraging WYSIWYG designer with visual development tools, including ready-to-use UI controls, pre-built templates, themes, and other design elements

  • Data Modelling and Management - Define, manage, and reuse the data objects and structures across different applications, processes, and systems using advanced data virtualization capabilities and ER diagrams to understand the relationship between various data entities easily

  • Mobile App Development - Design and develop hybrid mobile apps for iOS and Android devices with advanced security, OCR, and support for offline mode and multilingual

  • DevOps - Manage DevOps pipelines for seamless deployment across different environments with integrated CI/CD tools

  • Process Designer - Enhance operational efficiency by automating processes using a web-based drag-and-drop process modeler with an abstract view for business users and BPMN modeling to orchestrate simple to complex enterprise-wide business processes

  • Robotic Process Automation (RPA) - Leverage RPA to automate repetitive and mundane tasks, handle exceptions, and facilitate integration with legacy systems. Ensure centralized control over the bots and their performance

  • Case Management - Allow knowledge workers to collaborate and respond to real-time opportunities and unanticipated situations through dynamic task assignment and ad-hoc task creation

  • Decision Management - Simplify the creation and governance of complex business rules with easy-to-configure if/else rules, decision logic, and rule flows without coding

  • Personalized User Workspace –Provide personalized role-based user workspaces and enable knowledge workers to access contextual information securely to make informed decisions

  • Process Intelligence - Identify process bottlenecks and optimization opportunities through visual heatmaps. Analyse historical data and perform scenario simulation and comparison using what-if-analysis to identify the best-fit processes.

  • Service Catalogue - Register external REST and SOAP web services in the global service catalog to consume them anywhere across the platform to easily compose applications for seamless operations

  • Pre-built Connectors - Leverage pre-built connectors for over a hundred industry applications and systems to meet enterprise-wide needs quickly

  • Reporting and Analytics - Enable business users to easily create reports using a wizard-based report designer with comprehensive graphical charts, reports, and dashboards

  • User Access and Authentication - Leverage robust security features such as granular access permissions, role-based rights, password policies, LDAP/SSO support, and multi-factor authentication

  • Security Standards - Ensure compliance with regulatory and security standards, such as GDPR, OWASP, IASE, SOC 1/ISAE 3402, SOC 2, PCI DSS Level 1, ISO/IEC 27017, ISO/IEC 27018, and ISAE 3000

  • Audit Logs- Detailed audit logs across the platform for better compliance, governance, transparency, and accountability

Key Benefits

  • Streamlined Process Efficiency and Optimization: Optimize workflows, identify bottlenecks, and allocate resources effectively to enhance process efficiency and streamline operations, resulting in improved productivity and performance.
  • Accelerated Time to Market: Experience fast and comprehensive web application development, reducing the overall time required to bring your products or services to market efficiently.
  • Enhanced Data Accuracy and Consistency: Achieve improved data accuracy and consistency through effective data modelling and management, ensuring reliable and high-quality information across your organization.
  • Simplified Decision Management: Ensuring accurate and consistent decision-making, promoting agility, and reducing the reliance on technical expertise
  • Agility in Handling Complex and Unpredictable Cases: Respond swiftly to changing conditions and handle complex and unpredictable cases with agility. Make informed decisions based on real-time insights and adapt to dynamic business requirements effectively.
  • Automated, Stable, and Secure Deployments: Ensure stable, faster, and secure deployments across cloud through automation, minimizing errors and vulnerabilities while improving overall system reliability and security.
  • Capture, manage, and consume context aware content.
  • Deliver channel agnostic omnichannel communications



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