IC Mobile Banking
An innovative, focused and personalized App for each user, with predictive behavior based on each customer’s context and relationship.
Our new Mobile Banking channel is designed to walk the user end-to-end in their customer journey with the Bank, so that they can use it as the only interaction channel. For the first time, customers will be able to have a banking experience from their perspective, language and needs, in an innovative way.
It has been awarded in Finovate Fall 2021 as Best of Show.
The Foundation of a Mobile First World
The mobile banking service is designed as the main channel, natively developed from scratch, with 100% of features and UX latest trends. In addition to offering the best user experience, our Digital Toolkit provides the bank with the possibility to customize and add value to the App, giving its innovation team freedom to create.
A fluent behavior adapted to the user’s behavior
We have created a new user-centered experience that evolves according to customers’ behavior patterns. A seamless experience that takes the best of the native smartphone experience and the banking experience.
Built-in differentiation capabilities at every level
The App provides an experience based on usage patterns and user characteristics. It is fed by AI models, which generate an experience that adapts, accompanies and advises the user in their day-to-day economic life, in an effortless way.
The physical branch at customer hand with all service available, with a seamless experience.