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A world-class Micro Banking solution for financial Institutions and banks of all sizes 

MicroBankingSuite is an integrated banking software solution built upon 20 years' experience serving retail community banking. It gives FIs of any size access, including via the Cloud, to a world-class solution with pre-configured specific functionality. MicroBankingSuite is currently used by over 230 financial institutions in 36 countries.

Key Features

Community banks, microfinance networks, cooperatives and commercial banks serving retail customers in emerging markets face quite a specific set of challenges which cannot be addressed with legacy in-house systems or generalist commercial banking solutions. These challenges include:

  • Limited financial means: many smaller FIs are not able to make the large upfront investments to purchase world-class banking solutions that can help them fulfil their ambitious goals.
  • Cost of outreach: reaching the unbanked populations of the world means servicing small loan amounts and servicing remote and sparsely populated areas of the planet, which can be dangerously unprofitable without high rates of process automation and mobile delivery
  • Diversity of business models: legacy systems and small microfinance systems struggle to support the very broad range of features and lending methodologies which required to manage cost and risk.
  • Lack of scalability: smaller microfinance systems and often struggle to preserve the profitability and performance in this market as FI's experience high growth rates that result from getting the service delivery right.
  • Administrative challenges: customers in developing economies are often without forms of official identification or able to provide tangible security, making it difficult for formal institutions to offer them banking services.

Key Benefits

MicrofinanceSuite is an integrated banking software solution for microfinance institutions (MFIs) and banks of all sizes and active in both group and individual microfinance lending.

It provides MFIs with world-class banking capabilities that usually are only accessible to larger commercial banks with significant IT budgets. MicrofinanceSuite, which can be exploited in the cloud on a SaaS basis, provides a modern, agile and highly scalable core banking system, as well as a single platform for distribution across all digital and assisted channels, and powerful business analytics.

MicrofinanceSuite enables MFIs to significantly reduce operating costs even when business is growing fast, and to pass on these efficiencies to their end-customers in the spirit of financial inclusion. At the same time, it enables MFIs to clearly differentiate themselves with highly responsive service, tailored products and a truly customer-centric experience – giving every customer regardless of their financial worth the same quality service anywhere.

  • Cost-efficiency: Cloud deployment and Saas model, low cost of ownership, high STP levels
  • Innovation: Easy product configuration and launch, powerful customer analytics
  • Multichannel: Efficient multichannel distribution of banking services and products
  • Flexibility: Supports various group types, individual rates, standard payment channels
  • Scalability: Preserves transaction and query performance when growing fast
  • Operational resilience: Nonstop 24/7 business, scalable data centres with SLAs and controls
  • Business security: Biometrics, customer mnemonics