INSIS Claims

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A fast, intuitive, and user-centric claims experience:

  • Rich API set that support that support every back-office operation.
  • Pre-integrated with PAS, Billing & Collection and Reinsurance modules. In addition, it can be integrated with any other system of choice.
  • Managing Life, Health, and Gen cases.
  • Orchestrating Claim processes and system tasks via BPMN modelling.
  • Automatic reserving and billing.
  • Ellaborate appraisals with auto calculation of indemnity.

Key Features

True multiline support

  • Unified claim module and configuration for all insurance products reduces design efforts.


  • Having a fully-fledged open API set allows for innovation in the way we interact with claimants and partners.

Case management

  • Manage all loss claims from a single event

Service-based appraisals

  • Capturing details of the invoices’ lines.

Claim history and audit

  • Capture all user operations and financial transactions carried per claim.

Key Benefits

Business strategy prioritisation that changes your customers' lives

Boost your retention and satisfaction rates by delivering the workflow which the customers desire, on their terms, and in the channels they prefer. Bring clarity to your operations. Transparent claims management with multiple claims processing in a single event to achieve shorter time to settlement and raise customer satisfaction.

Centralised management of General, Life, and Health

INSIS Claims Module is streamlined for ease-of-use, delivering flexible configuration and simple scalability through a user-centric interface. A one-for-all, single solution, INSIS Claims Module covers the entire claims lifecycle and is intended to serve all lines of business.

Effortless configuration and customisation with Open APIs

Discover new revenue opportunities, new business channels, new customer experiences, new ecosystems by utilizing open APIs allow you to integrate to any system thus enabling your partner network and digital transformation. Reduce dependencies and streamline operational efficiency drawing on customer insights. Make informed decisions to provide value to the end-user.

Improved agility with a modern, cloud-ready architecture

Stay on top of your business priorities and opportunities by leveraging industry-standard security, continuous updates, easy deployment, and low-code configuration across all business lines. Lower risk and increase control. With Fadata’s new Claims Module, offered in the Cloud, you can shift the operational efforts where it matters, when it matters.

Efficient, responsive user interface

A fast, intuitive, and user-centric Claims experience. Optimised screen flow to satisfy any claim made simple for all business lines makes it easier and faster to handle your daily operations and improve your decision-making processes. The result — shorter training time and swifter time-to-market.