Sopra Banking Software Collection Management

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Collection Management is a collection solution, which manages the entire collection process cycle, from preventive actions to legal collection.

It can easily be adapted to every banking IT System and to every collection process due to its highly flexible configuration possibilities.

These configuration and integration possibilities allow to automate a part of the collection process and to digitize it by directly involving the final customer.

Its working is based on a global risk view of the customer with a collection file entity where all the data, actions or communication are centralized.

Key Features

  • Collection file : centralized information
  • Collection actions, processes and automation (expert system)
  • Communication (letters, SMS, emails, phone…)
  • EDM
  • Outsourcing
  • Financial movements management
  • Fees management
  • Stakeholders management
  • Repayment plan
  • Calculation
  • Monitoring and KPIs

Key Benefits

  • A complete and flexible integration with the IT eco-system
  • A global risk view for each collection case
  • A large number of configuration possibilities that exactly suits all the bank’s needs
  • The possibility to automate and digitalize some parts of collection processes in order to save time and money