Capital Markets BPM Services

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WNS offers a range of Business Process Management (BPM) services to enable clients to transform their businesses – help decouple and design customized front, middle, and back-office functions. Through solutions that re-engineer processes, embed Lean methodologies, and enhance technology capabilities, we pave the way for financial organizations to control costs and risks, shorten cycle times, and improve customer satisfaction.

WNS offers a comprehensive range of BPM services across the entire spectrum Capital Market operations, from supporting Investment Banks and other institutions with research and advisory support to offering Front, Middle, and Back office support to Investment Management firms, Brokerage Houses, Asset Management, Private Banking, Wealth Managers, and other capital market intermediaries.

Our domain expertise, transformation solutions, and industry experience enables us to co-create value for our clients' businesses by improving customer experience, unlocking cost efficiencies and revenue opportunities, streamlining processes, leveraging a wide range of process re-engineering, automation, and digital and advanced analytics (AI / ML) solutions that enables a greater degree of straight-through processing for capital market operations

Key Benefits

Right Mix of Industry, Domain, and Delivery Expertise: We have extensive capability, strong domain expertise, and certified subject matter experts in the financial services industry, which helps us to deliver targeted high-impact outcomes. We have Capital Market experts like CPAs, CFAs spanning across the entire landscape of support operations covering Research and Analytics, Asset Management operations, Finance & Accounting, Risk Management, Legal & Compliance, and Analytics ensures seamless delivery.

Our Experience with Multiple Clients:Building on our 15+ years of managing and delivering financial services operations and our continued partnerships with 30+ leading financial institutions and new-age FinTechs clients, we leverage our related learnings and best-in-class practices to drive innovations and outcomes.

Extensive Delivery Footprint: Our 62 delivery centers are spread across the globe and are key to delivering the breadth of our capital market solutions and allows us to meet our clients’ needs, diversify workforce, and allows clients to access local talent pools around the world while meeting regulatory and compliance.

Strong Robotics & Intelligent Automation Capabilities with Best-in-Class Tech-enabled Processes: Our comprehensive suite of integrated Digital BPM solutions is powered by a wide array of Industry-specific, non-intrusive RPA and Intelligent Automation solutions underpinned by our data management and analytics capabilities that helps clients to achieve a significant reduction in process cycle, enhanced accuracy and controls with higher straight-through processing and ‘no business disruption’.

A suite of In-house & Partner-led Transformation Solutions: We employ our proprietary frameworks, products, and techniques based on the business context to generate actionable insights, focus on operational goals of quality and efficiency, and aid transformational initiatives. Our "Innovation Center," a specialized research and development-focused unit comprising of RPA experts, data scientists, and leading process experts, develops cutting-edge solutions, products, and capabilities with the view to enhance our clients' returns on their analytics and technology investments. We have strategic partnerships and teaming agreements with innovative solution providers leveraging AI and cloud technologies in areas such as KYC compliance, Reconciliation, Asset servicing, Fraud detection & customer experience enhancement.



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