Special Investigations

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Special Investigations

The Special Investigations module includes the configuration of additional, extended due diligence processes, periodic account reviews and case management work flows for forensic investigations. These processes allow you to follow-up and investigate on any alert, irregularity or risk, either through a straight forward work flow or as a more flexible, data driven investigation. It includes connectivity with external sources, to be able to respond to request for information about and the commissioning of risk remediation measures.

Key Features

Case Management

  • Standardized and automated workflows to handle all alerts and cases
  • Complete process audit trail for increased accountability
  • Our own W7 Standard approach for consistent data interpretation

Data-driven Investigation

  • Link analysis between alerts and cases, situational awareness, and actionable intelligence
  • Strong visualization of complex risks through network diagrams and behavioral profiles
  • Connectivity with internal data sources, official authorities, and registries


  • Personalized home screen
  • Customizable interface
  • KPI dashboard, standard letters, and reporting
  • Comprehensive dashboard with to-do's, action items, and journal

Key Benefits

  • Fully integrated with KYC/CDD, AML/CFT, and Fraud Surveillance modules
  • End-to-end Special Investigations process
  • A central application and standard workflows for all departments
  • Intuitive screens with advanced network analysis
  • GDPR compliant and high-quality case files, guaranteed by our proprietary W7 Standard