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Digital Banking IQ Engage

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Overview

Digital Banking IQ Engage empowers financial institutions to accelerate their digital transformation with the most comprehensive suite of digital account opening, onboarding, and customer engagement solutions. It supports an end-to-end digital customer journey from discovery to engagement, combining the benefits of several market-leading technologies under one platform, customizable to fit a financial institution’s unique needs.

Key Features

  • Account Opening and Origination – create digital applications for any product or service, quickly and easily, for both consumer and business products.

·Onboarding and activation – fund, onboard in core and online banking systems. Drive activation and usage of products and services.

·Risk and fraud suite – reduce fraud, authenticate applicants and funding sources via a multi-layered intelligent authentication solution powered by AI and ML tools.

·Intelligence – activity based intelligence driving conversion, engagement, and cross-sell.

·Customer Engagement – digitally engage with the customers, deliver a unified experience, and acquire, deepen, and grow profitable relationships

Key Benefits

·Empowers financial institutions with comprehensive suite of digital growth solutions, making it possible to support an end-to-end digital customer journey from discovery to engagement, combining the benefits of several market leading technologies under one platform, with flexibility to fit a financial institution’s unique needs

·Optimizes digital sales and conversion rates with a mobile first, modern, and intuitive UI/UX and self-service capabilities for the FI

·Offers a comprehensive customer engagement platform to engage intelligently with customers, deliver a unified experience, and acquire, deepen, and grow profitable customer relationships

·Offers a multi-layered risk management platform, combining 10+ best of breed third party fraud detection and ID verification solutions to prevent identity theft and funding risk

·Delivers consistent user experience across multiple channels – desktop, tablet, mobile, branch, call center – fully optimized to allow cross-channel integration

·Benefits of working with a trusted technology partner with 500+ implementations till date, out of the box core integrations, and an extensible platform with open API for FIs who need it

Product/Service details

SOLUTION OR SERVICE TYPE
Customer Onboarding Systems
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