Life and Annuity Portals Solution

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Unqork offers differentiated capabilities to deliver a robust digital customer experience while also offering carriers and distributors more flexibility and operating efficiency

Key Features

  • Role-Based Authentication and Experiences: Modern interface supports varying functionality for multiple user personas in the same environment

  • Customer and Agent Portals: End-to-end policy lifecycle management, transactions, and reporting; enhanced customer self-service tools

  • Operations Portals: Internal workbenches for Operations, IT, and Finance teams to manage application, transactions, and gain customer insights

  • Core System Integrations: Robust interconnection with legacy and modern carriers systems to fully digitize customer-facing and internal processes

  • Self-Service: Enables customers toself-manage policy servicing, investments, and payment transactions, tracking progress with alerts, notifications and e-communication across customers, plan sponsors, and carrier staff

  • Transparency and Accountability: Workflow tools allow for constant visibility across the entire transaction lifecycle, with insights to progress, ownership with automated routing, and embedded alerts and notifications

  • On-Demand Reporting: Full auditability of system transactions and flexible cadences ensure that any emerging business intelligence needs can be rapidly met, including live integration with 3rd-party BI providers

  • Customer Insights: Comprehensive suite of customer behavior analytics translates digital layer interactions into unique, actionable insights

Key Benefits

  • Rapidly deployable and easy to iterate: Unqork supports a truly agile development model that supports quick wins for business (deploying transactional workflows in as little as a few weeks) while also supporting a longer-term transformational roadmap
  • Pre-built accelerators integrations: As a no-code platform, Unqork can deploy accelerator UI assets and pre-built connectors for core systems and 3rd party integrations instantly to a new client environment to jump-start their build
  • Scalable and performant: Unqork's underlying infrastructure is horizontally scalable in the CSP of a client's choosing and runs on the newest-generation infrastructure. Additionally, as a no-code platform, there is not code QA or regreession burden preventing clients from solving all of their business problems for digital servicing

Product/Service details