MYRIAD: Network Management
Unique and unrivalled, MYRIAD’s integrated Network Management platform allows you to move away from manual and often fragmented ways of working.
Fully configurable, MYRIAD provides tools for performance measurement, issue tracking and control over all related fees and charges. This reduces costs and affords greater transparency and efficiency.
MYRIAD delivers automation and organisation of routine but critical tasks in Network Management and can be configured to give all levels of staff appropriate views and functionality through strict permission controls.
- Repository of static data, documentation and contacts
- Support for all account types
- Complete management overview
- Global access with strict user permission controls
- Full reporting capability
- Report Templates
- Ad-hoc & scheduled reports
- Store, share and export
- Comprehensive and flexible RFI engine(for RFP, Due Diligence, etc)
- Comprehensive issue tracking and call/meeting report system, including SLA matching and performance grading
- Service level monitoring and benchmarking information
- Supplier STP report repository
Process and Control
- Configurable account workflow templates
- Enriched task routing
- Complete activity audit
- Automated and manual invoice capture
- Multiple Foreign Exchange rate conversion
- 3-way reconciliation between invoice, fee schedule and internal transaction data
- Rapid generation and maintenance of complex fee schedules
Transparency is increased across all functions leading to dramatically improved audit and MIS
Visibility and Maintainability is improved by merging multiple sources of information and documentation
Automation of repetitive functions reduces risk and improves efficiency
Knowledge Management – a consolidated information repository available across your organisation
Regulatory Compliance is enhanced by deploying workflow for critical processes
Go-to source of information: Loaded with your network framework and documentation, MYRIAD becomes the master source of information.
Integrated single-platform: Merge multiple sources of data onto a single platform with powerful reporting capabilities and full audit trail.
Automation & organization: MYRIAD organises routine but critical tasks, giving you more time to focus on higher value activities.