CLAIMSLive – Commercial Claims​

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CLAIMSLive Commercial Claims is an end-to-end digital platform for claims life cycle management, right from First Notice of Loss (FNOL) to Claims Settlement, for all commercial lines.

Key Features

1.Single Platform for all Commercial Lines-Manage claims under all Commercial Lines viz., Property, Liability and Marine Cargo in Single Platform.

2.Role Based Privileges and Configurable Workflow-Automatically route claims to specific roles with defined privileges – LoB/Quantum of Liability.

3.Claim Assignment based on Skill/Availability-Streamlining FNOL assignments of Loss Assessors based on Skill, Quantum and Availability .

4.Highly Configurable Business Rules-Identify and generate alerts for fraud/ suspicious claims with smart validation.

5.Automated Claim Calculations and Validations-Intelligent automation to claims validation process for faster claims processing.

6.Exhaustive Stakeholder Portals for Collaboration-Individual self-service portals for each stakeholder for specific functionality.

Key Benefits

1.Eliminate Siloed Functions-Seamlessly manage and evaluate insurance claims with automated workflows on a centralized platform.

2.Expedite Claims Processing-Streamline processes right from managing the first notice of loss till settlement of claims and enhance customer satisfaction.

3.Reduce Claims Leakage-Eliminate inconsistencies in the claims management process such as over payment of claims due to erroneous billing, human errors, etc.

4.Reduce Claims Fraud-Auto flagging of claims, assigning suspect cases for investigation, capturing suspect claims details along with audio video evidence.

5.Easy Integration with Legacy Systems -API driven microservices architecture, powered with a Cloud based SaaS model helps in easy integration with legacy systems.

Product/Service details