CreditQuest by Software Group

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Trusted by leading financial institutions across the globe, CreditQuest by Software Group is a complete Loan Origination Solution which centralizes origination, advanced portfolio management, financial statement analysis, underwriting, and executive reporting with a focus on the customer relationship.

CreditQuest enables relationship managers, credit analysts, credit committees and senior executives to make credit decisions faster, achieving double-digit growth through a single platform.

CreditQuest is one of the few loan origination and appraisal solutions that provide credit teams with a unified system and a central database for all they really need - origination of multiple credit products (commercial, corporate, SME, mortgage, retail loans), workflow, document management, customer rating, covenant tracking, credit decisions and portfolio management. Еasily integrated with any CBS and other 3rd party systems.

Real results measured at CreditQuest customers show massive improvements in portfolio growth, credit quality & TAT:

  • 80% Reduced turnaround time to originate and process a loan
  • 80% Growth in credit portfolio
  • 70% Higher productivity with standardized workflow, accurate data, collaboration, and access to a 360° customer view
  • 50% Gain in operational efficiency cost savings
  • 12% Growth in the value of commercial loan originations with same staff

Key Features

Key CreditQuest Modules

Out-of-the-box, fully-featured, configurable to commercial, SME & retail lending.

Credit Manager

Standardize workflows and track conformity with credit management policies to mitigate operational risk.

Supports the review, analysis, collaboration and decision making of credit applications by incorporating workflow, document management, account aggregation, risk rating, automated credit memos, relationship management and more.

  • Workflow Management
  • Collaterals capturing
  • Document management
  • Memos & relationship management
  • Credit Policy Enforcement

Financial Analyzer

Control credit risk through advanced financial statement spreading and analysis.

Offers configurable financial ratios, peer group comparisons, projections and more to enable effective customer risk ratings, forecasts, consolidations.

  • Financial ratio
  • Peer group analysis
  • Financial covenants tracking
  • Financial projections

Rating Manager

Oversees the rating process, deploy and use a wide range of risk rating models.

Incorporates borrower demographics, financial statements, management quality assessments, industry segment risk and more.

  • Obligor & facility rating (LGD, PD)
  • Integrate to third party data sources
  • Wide range of rating models

Portfolio Manager

Ready to use analytics on portfolio performance, concentration, exposure and volume. Leverage an advanced risk rating engine.
Provides metrics covering credit risk and banking activity from the portfolio level down to the single customer.

  • Portfolio performance
  • Concentration analysis
  • Exposure analysis
  • Volume analysis

Mobile App

Enable field officers/relationship managers to onboard and submit applications from the field, shortening turnaround times and delivering superior customer service.
Designed for use by both staff and customers for self origination. Integrates with Software Group’s DigiWave Platform.

  • For staff and customer self-service
  • Paperless onboarding & origination
  • Remote approval
  • Offline & online operations

Key Benefits

  1. Shorter credit turnaround times (TAT)
    By automating routine tasks and reducing paperwork through a simplified and streamlined workflow and decisioning process.
  2. Credit & operational risk mitigation
    Ensures that the credit policies of the bank are respected as part of the loan evaluation process.
  3. Enhanced customer service
    By offering a relationship-centric view of each customer's banking and business activities as well as demographics.
  4. Orderly back office, improved data, effective credit decisions
    Capture of disparate data in a structured format into a centralized database. Мanagement of collateral, securities, guarantees, and compliance with covenants. Automated generation of offer letters.
  5. Improved risk rating and scoring -> Improved credit quality
    Through data collected in CreditQuest and its flexible multi-dimensional rating engine.
  6. Powerful financial statement analysis & reporting
    With tools to provide indicators on entity health to the Bank at a glance and enhanced and robust reporting. Improved portfolio management.
  7. Compliance
    Data collected in CreditQuest can develop a baseline for elements of Expected Loss (PD, LGD, EAD), and more.
  8. Seamless integration
    CBS, Credit Bureaus, SMS, AML & others