Neutrinos Intelligent Document Processing Solution

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Neutrinos Intelligent document processing (IDP) digital toolkit solution provides AI-led automation of document processing, greatly optimizing efficiency in processes that deal with paper documents. IDP helps to eliminate the effort involved in image processing of document scans, manually typing details from paper documents or scans into application screens, and checking for errors or inconsistencies in documents.

For insurance, IDP is a key building block that enables next-gen digital native capabilities in key value streams across distribution, new business underwriting, and claims processing. It has enabled our clients to implement advanced rules-driven journeys that include automated classification, decisioning around STP, automatically triggering communications and actions, and more. It is much more than a traditional OCR or document automation solution, enabling the creation of a deep digital business capability around unstructured data processing that is highly contextual to the digital journey, and creates intelligent solutions that seamlessly combine automated and human-assisted processing steps.

IDP provides end-to-end document processing capabilities with document acquisition, document image pre-processing, document recognition / classification, document extraction with machine printed & handwritten information, human in the loop micro frontends and data validation rules/workflows. Fully API-enabled, IDP is easy to integrate into digital process workflows, bringing operations cost savings, reduced human labor, and improved accuracy of data capture.

Key Features

  • Pretrained models for the insurance industry across multiple risklines, and supporting industry standards such as ACORD forms.

  • Rapid setup: Leverage pre-configured composable blocks for rapid deployment of document processing automation. Can be set up as fast as 2 weeks.

  • Bespoke customer journeys: Document Acquisition through mobile apps, email, chats, web portals are available as prebuilt capabilities.

  • Context based Intelligent Classification: Template independent, no need to define coordinates and identify zones as needed in traditional OCR packages. New document types can be set up by a business user within 1-2 days with no IT involvement.

  • Insurance-specific document types are pre-trained and available for immediate use.

  • Deep Document Understanding: Understands documents with unstructured data, handwritten notes, machine print, complex tabular data, checkboxes and signatures.

  • Accurate Extraction: Leverage multiple OCR / ICR engines to extract critical information with 90%+ accuracy for machine-printed documents, faster and better than manual data entry.

  • 40+ languages supported out of the box.

  • Human-in-the-loop validation: AI augments business users to review, validate and reconcile information, identify and manage risks, eliminate fraud with built in rules engine to ensure high level of compliance and data quality.

  • Powerful Automations: Seamlessly connect existing business processes with workflow capabilities to accelerate STP (Straight Through Processing).

  • Backend Orchestration: Easy integration in existing application environments and disparate systems via REST APIs.

Key Benefits

  • Faster turnaround time due to increased straight-through processing (STP)

  • Speed up document processing times by 80% with AI-powered automation

  • Increase business velocity and avoid risks with better visibility and insights into enterprise data hidden in documents

  • Intelligent auto-classification of documents correct in 90%-plus cases, even with document formats not previously trained

  • Ensure compliance with stringent industry regulations

  • Significantly improve the accuracy of data extraction from business documents

  • Eliminate data entry errors by automating key aspects of capturing and extracting data

  • Reduce operational expenses by dramatically cutting costs to process large volumes of data

Product/Service details