Fusion Framework System

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Your North Star for Resilience

Anticipate. Prepare. Respond. Learn. Fusion is your framework for powering resilient operations. Our software enables you to understand how your business works, how it breaks, and how to put it together again.

Build Operational Resilience

Fusion is the foundation in operational resilience. We provide easy, visual, and interactive ways to analyze every aspect of your business so you can identify points of friction, single points of failure, key risks, and the exact actions you need to take next to mitigate impact.

  • Discover how your organization really runs
  • Spot risks, issues, and opportunities for efficiency
  • Prioritize, take action, measure, and learn over time
Breaking Down Barriers

Building a collaborative culture of resilience is the cornerstone of operational excellence.

The Fusion Framework System, built on the Salesforce Lightning platform, allows your team to stay ahead of the curve, anticipating, preparing, responding, and building confidence over time.

And, when your team is confident, your customers can be too.Accelerate Your Path To Agility

Go digital fast and empower new agility for your business. Achieve resilience faster with codified risk management and resilience best practices on a trusted, intelligent platform that gives teams the flexibility to create unique experiences with a few clicks.

Key Features

Reduce Risk, Simplify Operational Complexity, and Enhance Visibility

Every organization is different. Achieve resilience with greater speed and efficiency with Fusion’s flexible and integrated suite of platform capabilities that can be tailored to best fit the needs of your organization. We meet you wherever you are on your journey for more resilient operations.

  • Map critical service and product delivery processes as they actually are
  • Leverage objective risk insights that help you audit, analyze, and improve your business operations
  • Plan, orchestrate, and measure risk management and resilience activities with confidence
  • Leverage automation to reduce the burden of manual, time-consuming, repetitive tasks, freeing teams for higher value activities
  • Facilitate scenario rehearsals including user assignment, communications, and measurement
  • Observe progress and improve over time

Key Benefits

Operational Resilience - Deliver on Your Customer Promise, No Matter What

Operational resilience is the ability to keep your business running.

It is a cultural shift, a set of competencies, and a shared foundation of information driven by people inside and outside of your organization.

Fusion empowers your team to deliver on your commitments to customers of today and evolve to meet the needs of the customers of tomorrow.

Deliver on Your Customer Promise, No Matter What.