Total Payment Solution

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VPay offers a total claim payment solution that drives loyalty among policyholders, satisfaction among payees and providers, and significant cost savings for insurers and third-party administrators. VPay’s epayment platform offers their users the opportunity to achieve greater ROI via revenue share and up to 50% more epayment adoption.

Key Features

  • Payment flexibility for policyholders and service providers. Allows policyholders to select from a variety of payment methods including ACH, push-to-debit or check. Allows service providers to select either ACH, virtual card or check.
  • Award-winning in-house call center to handle payee calls.
  • Vast provider database of more than 970,000.
  • Real-time access to payment status and history with configurable business rules to drive alerts.
  • HIPAA compliant, Nacha, PCI, and SOC 1 & 2 certified.
  • Mobile claim payment solution that transforms how policyholders track, manage and receive claim payments including complex multiparty payments.

Key Benefits

  • Increases epayment adoption rate, reducing administrative, print and mail costs.
  • Reduces banking and treasury fees through simplified reconciliation and compliance. VPay360®, our online client portal, is a single system of record where all financial, claim and delivery data is stored in one convenient location. The portal provides searchable real-time access to your data anytime. Plus, our daily reconciliation report is configurable to your claims and accounting systems.
  • Improves policyholder satisfaction through payment flexibility and timely payments.
  • Reduces fraud related to paper checks.

Product/Service details