Casualty Claims Solutions

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First Party

CCC’s First Party Casualty solution applies an intelligent rule engine based on insurer-specific rules to process claims data quickly and segment payment-ready bills from those that the insurer wants to manually review. Our tools and services for first party casualty claims modernize the chaotic, paper-burdened system with a comprehensive, configurable experience to help you make timely, consistent payments across bill types, with analytics dashboards to visualize trends and industry benchmarks.

The CCC First Party Solution delivers an intelligent rule engine built to process big data quickly. CCC maintains billions of combinations of medical codes to help process your bills efficiently.

Third Party

Achieve more accurate bill review and settlement outcomes with CCC Injury Evaluation Solutions (IES) Third-Party Solutions. Applying proven AI and biomechanical analysis to injury causation and bill review, CCC is helping carriers improve accuracy, expedite claims processing, identify anomalies and standardize decisions, whether it’s a routine claim or a more complex case.

CCC Recovery Assistant will deliver a new mobile experience for third-party casualty claimants to quickly and efficiently provide carriers with claim information regarding treatment and other costs. An innovative consumer channel for qualified auto injury claims, Recovery Assistant is laying the foundation to enable digital, straight-through casualty claims processing.

CCC employs artificial intelligence and machine learning to power more accurate auto physical damage and casualty claims assessments – and we’re the only company offering scientific analysis of injury causation. Informed by decades of data from multiple sources — telematics, photos, vehicles, carriers, repair facilities, and more — CCC models continuously improve, providing the industry’s most robust view of third-party claims.

Key Features

First Party:

  • Smarter bill review
  • Digitized bill intake and management
  • Electronic routing for professional review
  • Live communication support
  • AI-enabled data analysis

Third Party

  1. Vehicle impact score
  2. Injury causation analysis
  3. Demand package intake
  4. Medical bill review
  5. Professional review
  6. Pricing benchmarks

Key Benefits