FINEOS Platform

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FINEOS is a leading provider of core systems for life, accident and health insurers globally with 7 of the 10 largest group life and health carriers in the US as well as 6 of the largest life insurers in Australia. With employees and offices throughout the world, FINEOS continues to scale rapidly, working with innovative progressive insurers in North America, Europe, and Asia Pacific.

The FINEOS Platformprovides core administration capabilities including absence management, billing, claims, payments, policy administration, provider management and new business and underwriting; all of which are configurable to operate independently or asFINEOS AdminSuite, an end-to-end core administration suite.

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Key Features

Admin Suite - The only modern component-based group and individual core system for Life, Accident, and Health on a single technology platform. Designed to connect to other applications, platforms and apps that grow increasingly important to your environements.

Engage - Digital tools that create frictionless engagement. FINEOS role-based portals deliver turnkey customer experience designed specifically for the service needs of insurance customers in the Life, Accident and Health market. This gives insurers the option for quick time to market based on lightweight rebranding or more extensive integration into their holistic digital presence.

The portals enable an integrated customer experience across all areas of insurance service, eliminating the fragmented paper-based service of the past.

Provide clients and customers the service they expect – and deserve

More and better digital services are no longer optional. Customers and partners demand nothing less. They want personalized, relevant, and cross-platform interactions.

Role-based portals for employees, employers, intermediaries, and providers ensure the individuals have secure access to the right information to meet their needs. Feature rich and customizable, the portals provide a consistent, user-friendly experience that maximizes self-sufficiency, increases efficiency, and keeps customers satisfied.

Insight - Real-time analytics to influence business decisions and drive better outcomes. The FINEOS Platform merges the lines between the traditional approach to core, digital and data. The unified FINEOS Platform’s cloud-native architecture opens the door for insurers to take advantage of insights to their data that have the potential for meaningful impact on their business.

Within the FINEOS Platform, Insight capabilities provision a common and customer-centric data model. This model enables you to capture and analyze data from multiple channels within and outside of your ecosystem and across all insurance functions. Furthermore, the FINEOS Platform helps insurers embed predictive insights in core business processes, allowing real-time analytics to influence business decisions and drive better outcomes. You are then able to utilize the data to make actionable decisions.