Send Underwriting Workbench

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Insurers today operate in a fast-changing risk landscape with new and evolving risks. Underwriting teams need to work smarter and act quickly to differentiate. But commercial and speciality risks are complex, and it takes time to wrangle vast amounts of data into good shape and analyse risk expertly.

That's why we created the Underwriting Workbench: a single platform supporting the underwriting process from submission to bind, and beyond.

Our platform:

·Provides a one-stop desktop for managing new business, renewals and endorsements

·Automates admin-heavy tasks with AI-powered workflows

·Accelerates decision making

Customers report a 50% reduction in processing time and 30% more time to focus on core work.

Use cases and benefits

We take all the stress out of the underwriting process so underwriters can do more of the work they love. With our platform insurers can:

·Eliminate rekeying and automate admin-heavy tasks

·Bring complex data out of silos into a single solution

·Seamlessly ingest unstructured data for a clear understanding of risk

·Standardise underwriting journeys - non-linear workflows for dynamic modelling

·Accelerate decision making and lead with commercial confidence, backed by full audit trail

·Regain underwriting control and focus on higher value activities

·Be ready for change with an agile platform.

Business model

Send is a B2B SaaS model. Contracts span 3-5 years and license fees are paid yearly in advance. Send customers buy a recurring annual license based on GWP (Gross Written Premium), which is supplemented by professional services.

Target Clients

Insurers, reinsurers and MGAs who operate in the commercial insurance market.

Key Features

·A single platform for managing new business, renewals and endorsements – one place where resources, data and work align.

·Highly configurable role-based workflows including automated triage, appetite checks and user-focused dashboards for full visibility.

·Seamless integration of new data sources with API’s enable work to flow freely across all systems, including legacy PAS.

·Advanced artificial intelligence and data processing toolsets provide contextual risk assessment, SOV processing and pricing in real-time.

·Low code microservice architecture enables frequent and reliable delivery of new capabilities. A fluid platform - based round interchangeable components.

·High secure, cloud-based technology. Rapid SaaS deployment gets you up and running in weeks, not months.

Key Benefits

  • Regain control and focus on core work that drives growth with new business, renewals and endorsement data all together in a single platform.
  • Forget about spreadsheets and do-lists. Our workbench brings tasks out of silos so you can easily view and track work through the entire lifecycle.
  • Receive submissions in a way that suits you. Collect data once, seamlessly ingest complex third-party data and get a clear understanding of risk.
  • Our non-linear workflows work the way you do, in real-time. Standardise underwriting journeys and processes for dynamic modelling.
  • We do the heavy lifting for you by automating admin-intensive tasks and eliminating rekeying. We take all the stress out of the underwriting process and drive greater efficiencies.
  • Remove the barrier to innovation and be ready for change with an agile platform. Pivot quickly, scale on-demand, deliver continuous transformation.


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