Whatfix Digital Adoption Platform

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Whatfix is a data-driven digital adoption platform (DAP) that enables organizations and users to maximize the benefits of software. Whatfix acts as an interactive overlay on top of any application to guide users with real-time guidance, self-help support, and user feedback. With product analytics and AI, Whatfix enables scalable success with technology, maximizing productivity, and leveraging data-driven insights for better decision-making.

At Whatfix, we’re on a mission to empower users to unlock the true potential of software applications. We make this possible through the vision of userization. Whatfix has seven global offices in the US, India, UK, Germany, Singapore and Australia, and works with Fortune 500 companies around the world. Whatfix has raised $140 million to date, and is backed by marquee investors including Softbank Vision Fund 2, Sequoia Capital India, and Cisco Investments. For more information, visit

Key Features

Whatfix is a digital adoption platform that provides organizations with a no-code editor to create in-app guidance on any application that looks 100% native. With Whatfix, create interactive walkthroughs, product tours, user onboarding checklists, smart tips, field validation, self-help wikis, hotspots, and more. Understand how users are engaging with your applications with advanced product analytics.

Data-driven software adoption: Understand user behavior to enhance employee and customer experiences

Intelligence-driven personalization: Highly personalized support powered by ML for greater user productivity

Effortless Content Management: Create and maintain content faster at scale

DAP Where Your Users Are: Unified creation and consumption experience across devices

Open Ecosystem: Aggregate insights from existing enterprise apps to enhance user experience

Adoption Everywhere: One-click multiformat content generation

Trust & Security: Built-in compliance with industry-leading standards

Key Benefits

Product/Service details