SSP Insurer

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Overview

SSP Insurer is a cloud-native platform built on AWS. SSP takes a 'best-of-breed' approach, combining the core functionality of SSP's modern Policy Administration System with a number of pre-integrated modules, outlined in the 'Key Features' section.

SSP has taken the functional capabilities that make it the technology partner of choice for over 120 insurers around the globe, including household names such as Direct Line, QBE and Zurich, and completely re-architectured the solution to make it a true Cloud-Native platform. The result - SSP Insurer - is a functionally rich platform that meets the need of insurers of all sizes, delivered rapidly and 'as-a-service' to support agility and speed-to-market.

Key Features

Engage:

Deliver an exceptional customer experience to increase retention rate and improve brand perception

  • Full-cycle Portals for Customers, Brokers and Agents
  • Customer Communications Hub for document production, distribution and storage
  • Staff Engagement Centre, delivering an intuitive user experience for call-centre staff

Quote:

Improve risk selection and customer buying experience to improve COR, reduce fraud and increase sales

  • Market-leading Insurer Hosted Pricing solution, SSP Intelligent Quotes Hub
  • Award-winning application fraud prevention tool, SSP Verify
  • Popular business rules and rating engine, SSP PRE
  • Pre-integrated distribution services, including Broker Software Houses and Aggregators

Admin:

Gain efficiency and improve speed to market whilst effectively managing the entire policy lifecycle

  • Full policy management including robust Policy, Claims and Finance capabilities
  • Reinsurance / Capacity Management provides automated real time proportional and non-proportional reinsurance / capacity processing
  • Easy-to-use Product Builder, designed to provide business users with self-sufficiency around building new products and editing existing offerings
  • Finance Hub delivers seamless access to finance plans using a real-time service at point of payment across processes
  • Payment Hub enables card capture & payment processing for both consumer web sales and back / front office

Intuition:

Leverage data to gain additional insights, improve business decisions and personalise customer service

  • SSP Quote Data Service provides SSP insight on quote variations and market performance
  • AWS Data Lake is a centralised repository to store all data, regardless of scale or source
  • MI Dashboards leverage AWS QuickSight technology to deliver real-time insights via visual dashboards
  • AWS QuickSight enables users to apply Machine Learning and Natural Language tools to the data stored within the Data Lake to gain deeper insights
  • SSP Insurer also comes with 100+ standard reports delivered out-of-the-box, which can be automatically produced at any required frequency

Integrated Third Party Apps:

Benefit from SSP’s partnerships with other service and software vendors

  • Workflow: Efficiently manage workloads and automatically assign task
  • Enrichment Providers: Enrich pricing and rating with relevant data sources
  • Payment Providers: Integrate with payment providers for a better buying experience
  • Regulatory Bodies: Regulatory and industry body integration
  • Geo Services: Location based data integration for risk pricing and rating
  • Price Optimisation Tools: Connect to rating engines and other price optimisation tools

Ecosystem Integration:

Integrate seamlessly with your wider business ecosystem

  • The solution includes around 300 microservice

  • Nearly 80% of the platform’s functionality is exposed via webservices or APIs

  • 30% of the APIs are truly RESTful - existing SOAP services can also be orchestrated into RESTful using the API Gateway


Cloud Services:

Benefit from public cloud infrastructure with SSP Cloud Services (powered by AWS)

  • Advanced Data Tools:
    • Data Lake
    • Machine Learning / AI
    • APIs
  • Agility and Scalability:
    • Environments grow and shrink as required
    • Enter new markets with AWS global data centres
  • Continual improvement:
    • Software as a Service
    • Focused R&D enabling regular upgrades
  • Application monitoring:
    • SSP proactively monitors applications
    • 24/7 service through DynaTrace
  • Security and Performance:
    • AWS data centre security standards
    • Secure by design
    • 9 data centres across 3 availability zones

Key Benefits

Thanks to the benefits of cloud and API technology, insurers utilising SSP Insurer benefit from a hugely powerful suite of functionality - rapidly available in a pre-configured state - with a high degree of business configurability, delivered as a scalable and highly robust service.


Rapid deployment:

Supports agile innovation and meets demand for speed-to-market

  • 24hrs to create new environment
  • 4 weeks to configure new product
  • 20 weeks to deliver greenfield full-scope platform

Low cost of ownership:

Delivers real value and ROI on technology investment

  • 90% self-sufficiency following go-live and comprehensive SSP training
  • SaaS pay-as-you-use commercial model
  • Pricing aligned to GWP or policy count

Enterprise cloud platform:

Provides the functional capabilities needed by the modern insurer

  • 35+ years of industry-specific functional development
  • $35m+ investment into most recent AWS platform
  • 100+ products live across 5 continents

Data-centric solution:

Enables intelligent use of data for innovation and transformation

  • AWS advanced Data Lake technology
  • SSP market data analytics providing aditional insight
  • Pre-integrated data enrichment sources for improved pricing and fraud prevention capabilities

Open architecture:

Allows seamless integration with the wider ecosystem of software, partners and things

  • 300 microservices delivered with the platform
  • 80% of the platform exposed via webservies/APIs
  • Supports headless, full admin & digital wrap

Pre-integrated ecosystem:

Acts as an accelerator for building up the business ecosystem

  • 6 payment providers integrated out of the box
  • 5 premium finance providers pre-connected
  • Distribution partners including Broker Shoftware Houses and Aggregators