Digital Banking IQ Engage

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Overview

DB IQ Engage empowers financial institutions to accelerate their digital transformation with the most comprehensive suite of digital account opening, onboarding, and customer engagement solutions. It supports an end-to-end digital customer journey from discovery to engagement, combining the benefits of several market-leading technologies under one platform, customizable to fit a financial institution’s unique needs.

Key Features

  • Account Opening and Origination – create digital applications for any product or service, quickly and easily, for both consumer and business products.

·Onboarding and activation – fund, onboard in core and online banking systems. Drive activation and usage of products and services.

·Risk and fraud suite – reduce fraud, authenticate applicants and funding sources via a multi-layered intelligent authentication solution powered by AI and ML tools.

·Intelligence – activity based intelligence driving conversion, engagement, and cross-sell.

·Customer Engagement – digitally engage with the customers, deliver a unified experience, and acquire, deepen, and grow profitable relationships

Key Benefits

·Empowers financial institutions with comprehensive suite of digital growth solutions, making it possible to support an end-to-end digital customer journey from discovery to engagement, combining the benefits of several market leading technologies under one platform, with flexibility to fit a financial institution’s unique needs

·Optimizes digital sales and conversion rates with a mobile first, modern, and intuitive UI/UX and self-service capabilities for the FI

·Offers a comprehensive customer engagement platform to engage intelligently with customers, deliver a unified experience, and acquire, deepen, and grow profitable customer relationships

·Offers a multi-layered risk management platform, combining 10+ best of breed third party fraud detection and ID verification solutions to prevent identity theft and funding risk

·Delivers consistent user experience across multiple channels – desktop, tablet, mobile, branch, call center – fully optimized to allow cross-channel integration

·Benefits of working with a trusted technology partner with 500+ implementations till date, out of the box core integrations, and an extensible platform with open API for FIs who need it

Product/Service details

SOLUTION OR SERVICE TYPE