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DocProStar

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Overview

TCG’s DocProStar automates end-to-end processing for document-centric use cases such as:

  • account opening
  • accounts payable
  • claims processing
  • digital mailroom
  • customer onboarding
  • loan processing
  • policy administration
  • underwriting

TCG’s own intellectual property provides a modern, robust and highly scalable platform for the automation of document driven processes for insurance and financial services organizations including Artificial Intelligence (AI) , Machine Learning (ML) and other advanced technologies to achieve a new degree of efficiency in administrative processing. Compliance is built in, and implementation times are shortened due to the platform’s no-code approach and flexible deployment options (private cloud, on-premises). Organizations using DocProStar reduce costs, speed transaction times, lower risk and offer greater value to their customers and business partners in property and casualty insurance, life and health insurance, general insurance, and financial organizations.

Key Features

  • End-to-end processing with capture of unstructured content, fully integrated into a business process, rather than just the first step
  • Built on BPMN standards, helping to improve and facilitiate communications between IT experts, subject specialist, and users
  • No code / low code activities help lower implementation costs and shortens implementation time
  • Private cloud, on-prem or hybrid implementation
  • RESTful platform
  • Scalability
  • Natively leverage the best of breed AI Cognitive OCR services
  • HITL capabilities (human in the loop assisting with the automation of converting unstructured content into meaningful business information)
  • Cross document validation for dossier processing of claims, enrollment or case management

Key Benefits

  • Reduce operational cost
  • Future-proof IT
  • Enable data-driven decisions
  • Enhance ease of use
  • Creates a compliant process, providing a complete audit trail
  • Obtain precise and accurate data
  • Improve customer satisfaction
  • Increase control and visibility
  • Increase employee satisfaction across the enterprise
  • Save time by using pre-configured processes
  • Ability to model out a document-driven process for IT and business units to collaborate and share internally
  • Ability to orchestrate what the SLAs are for both internal and external customers

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