CHSI Connections

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CHSI Connections was built by insurance program administrators for insurance program administrators. We speak your language and understand how you do business. You’ll not only see that in its technological performance, but you will also experience it in how our team supports you as a user.

Our powerful Enterprise Class software has been customized to fit the unique needs of small commercial Workers’ Comp carriers, municipal risk pools, captives and self-insured groups.

We believe that you’ll come for the software, stay for the servicesm.

Key Features

We lead the way in Insurance SaaS Enterprise Security.

We perform rigorous quality assurance testing to ensure the CHSI Connections® cloud platform meets and exceeds insurance industry security standards. With The CHSI Connections®, your data is controlled, available, and safe from compromise. In addition to data encryption, in transit and at rest, we operate comprehensive compliance and assurance programs.

We're in The Cloud!

Cloud-based means that you can access Connections insurance software from any web browser wherever you are. Plus, we offer Connections as a software as a service (SaaS) product, which means that you will always be using the most current version. You never have to upgrade.

There is no additional hardware or software to purchase, and because we use Microsoft’s Azure cloud hosting platform, you can rest assured that your data is safe and will be available to you whenever and wherever you need it.


Easily manage every part of your insurance operations.

Our Client Relationship Management (CRM) module has powerful workflow tools that allow you to manage every aspect of your portfolio. Our calendaring tools guarantee that you never miss an important date, and our task management system makes certain that important tasks are completed on time. Sharing important policy holder information with everyone on your team couldn’t be easier with our notes system—not to mention the ability to create custom fields to collect data the way you want.

Policy And Underwriting Administration

Forget spreadsheets and your old legacy underwriting system! Connections has a powerful rules-based, multi-state underwriting module that will save you time by automating the collection of information and the creation of quotes, endorsements, cancellations, audits, and renewals. We can also provide a customized professional look and feel for all of your outbound documents and policy forms.

Billing and Receivables

Premium and contribution billing can be complex. We know that the typical accounting system isn’t always up to the task. That’s why our billing module allows you to easily carve premium and contribution dollars into the manageable pieces that you need to adequately report from. You’ll be blown away by the ease and power of our earnings and commissions reports, especially if you are currently processing them manually. We even export the data into your accounting systems so that you can use your own tools when necessary.

Claims Management

Our claims management system provides full life cycle claims management. With CHSI Connections® at the core of your insurance operations, our insurance claims system is designed to completely replace your manual claims processes or existing claims management system.

If you already have a favorite claims management system or work with a TPA, we also have a module to seamlessly integrate with your existing system, whatever it may be. This allows us to import loss and claims data into Connections and port to our underwriting module to quickly create loss runs, loss ratios, adjuster notes, and frequency reports. Connections can provide your entire organization with access to the loss and claims data they need when they need it.


Let Policy Holders and Brokers get the information they need anytime.

Policy Holder and Broker portals provide self-service access to policy information, claims intake and review, online bill pay and more. You can even run your annual data collection process through them for renewals with our questionnaire module.

Select the Features You Want and Need

Why pay for software bundles with features that add no value to the way you run your business? While our feature-rich insurance software has over forty modules,* you select just the solutions you want and need to run your operation.

*Some modules have dependencies.