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AWD® is an enterprise-scale Business Process Management (BPM) and Case Management platform providing integrated solutions for automation, workforce optimization and digital transformation. AWD’s low-code/no-code development capabilities transform the way work gets done by aligning people, processes and data to deliver intelligent, highly-optimized operations.

What differentiates AWD is its ability to manage mission-critical processes at enterprise scale. AWD leverages current and leading edge technologies, along with our process expertise and industry knowledge, enabling clients to deliver superior customer experiences, reduce risk, and increase operational visibility.

Organizations worldwide rely on AWD to manage mission-critical business Automation, Workforce Optimization and Digital Transformation processes — like opening a new account, paying a claim, or processing a loan — on an enterprise scale.

AWD combines process orchestration, document management, user experience, correspondence, Artificial Intelligence and Robotics, and data analytics surrounded by a world-class secure infrastructure that work together in a single offering to help you reduce cost, better manage risk and become more agile.

Key Features

  • True cloud choice
  • Automation with drag and drop, robotics and toolkits
  • Low- to no-code for rapid transformation
  • Dynamic user interfaces
  • Proven scalability
  • Unique correspondence module
  • Automate processes from start to finish
  • Remove the need for human work through automation

Key Benefits

  • Increased productivity
  • Reduced errors
  • Increased customer satisfaction
  • Reduced expense



Product/Service details

Advanced Data and Analytics Software (beyond BI), Anti-Money Laundering Suites, Artificial Intelligence (AI) Platforms, Billing Systems - Individual / Group Life / Annuity / Health / Pension Insurance, Billing Systems - P&C / General Insurance, Blockchain, Business Intelligence & Reporting Systems, Business Process Outsourcing Services, Claims Management Software - P&C / General Insurance, Claims Management Systems - Life Insurance / Annuities, Client Account Administration Systems, Cloud / SaaS Operations & Management Services, Commercial Loan Origination Systems, Commercial Loan Servicing Systems, Commissions & Fee Billing Systems, Complex Lending Origination Systems, Complex Lending Servicing Systems, Contact / Call Center Systems, Corporate Actions Processing Systems, Custody Management Systems, Customer Communications Management (CCM) Systems, Customer Onboarding Systems, Custom Software Development Services, Data Analysis and Consulting Services, Digital Consulting Services, Domain Consulting Services, eApplication Systems, eDelivery Systems, Employer / Employee Insurance Benefit Portal, Fund Accounting Systems, Fund Administration Systems, Health Claims and Case Management Systems (Medical, LTC, Disability), Illustration Systems - Life / Annuity / Pension Insurance, Infrastructure Operations & Management Services, Innovation Consulting and Partnering, Insurance Agent / Broker Platforms, Insurance Agent / Broker Portal, Insurance Digital Platforms, IT Infrastructure and Application Outsourcing, Know Your Customer Systems (KYC), Litigation Management Systems, Low code / No Code Platforms, Managing General Agent (MGA) Administration Systems, Medical Bill Review Systems, Middle & Back Office Systems, New Business and Underwriting Systems - Life / Annuity Insurance, Operational Data Stores / Data Warehouses, OTC Derivatives Transaction Processing Systems, Performance Attribution Systems, Policy Administration and Servicing (PAS) Systems - Health / Major Medical, Policy Administration and Servicing (PAS) Systems - Individual / Group Life / Annuity / Pension Closed Block, Policy Administration and Servicing (PAS) Systems - Individual / Group Life / Annuity / Pensions, Policy Administration and Servicing (PAS) Systems - P&C / General Insurance, Predictive Analytics / Modeling, Regulatory Reporting Systems, Robotic Process Automation, Robotic Process Automation Implementation Services, Strategic Consulting Services, Subrogation Management Systems, Systems and Data Migration Services, Third Party Risk Management Systems, Trade Transaction Processing Systems, Underwriter Workstations - P&C / General Insurance, Wealth Management Systems STP (Front to Back Office), Workflow/BPM Systems