CALMS - Configured for Retail Finance

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.

Overview

The company’s product CALMS (Customer Acquisition & Lifecycle Management System) supports the complete lifecycle of auto and asset finance, leasing, and loan origination from point-of-sale through credit approval, contract management, and customer support. It is the solution of choice for captive and independent finance companies .

CALMS scales to fit your business needs, working with your unique business processes and rules to streamline and improve services end-to-end. Suitable for large enterprise organizations as well as fast-growing businesses requiring speed to market with an out-of-box solution.

Our 100+ international clients include banks, captive and independent finance companies, spanning over 30 countries worldwide.

Key Features

Point of Sale - point of sale interface, customer portal, dealer portal, branch portal, collateral configurator, calculation tool.

Loan Origination - credit decisioning, credit configuration, channel configuration, third party integration, scorecard management, product & pricing configurator, verification services, funding and loan boarding.

Loan Servicing - customer service agent portal, contract management, loan servicing and collections management, end of contract, asset inspection and remarketing, GL integration, customer self-service portal.

Automated Strategy Engine - configurable workflow, queue management, rules engine

Shared Services - electronic document management; reporting; open APIs; administration, security and compliance

Product/Service details