Aviva Selects Fenergo to Transform KYC, CDD and AML Processes
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This feature is upgradeable
For End Users
You can activate this feature and other links for ALL VENDORS with a VendorMatch Premium subscription. Additionally you can gain access to an increased depth of data, summary reports, RFX reports (detailed completed RFIs - available to financial institutions only) and comparison grids. Please click here for more information on Premium features.
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Vendors can activate their links and gain access to analytics by upgrading to VendorMatch PRO. Please click here for more information
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Ask an analyst is the ability to communicate with one of our analysts about this vendor, system or genre of solution.
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The Survey Summary provides a download of the vendor profile, solution profile and the VendorMatch Discovery survey vendor responses used to power the directory. All responses are provided by the vendor online.
Note that this report is a high level summary of the vendor's credentials and a solution's capabilities designed to assist with solution short-listing. The RFX report is the more comprehensive Request For Information report designed to support evaluation and selection, this will only show where the vendor has completed the "RFX" RFI.
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To protect vendor data only financial institutions and recognized advisors can subscribe to VendorMatch Premium. Please click here for more information on Premium features or contact us to discuss a subscription.
RFX Report
The RFX report is an XLS download of the Vendors response to the “RFX” Request for Information for this solution.
The RFX is a centralized golden copy of a RFI authored by our analysts based on their expertise in running real-life system evaluation and selection projects and completed by the vendor online.
Note to protect vendor that only Financial Institutions and recognized Advisor can subscribe to this feature.
In each instance the first time the link is used the user requests permission to access the RFX report and it is the vendor who is required to authorizes access. You will be alerted when the vendor has reviewed your request and granted permission.
HOW TO SUBSCRIBE
You can activate this feature with a VendorMatch Premium subscription. Please click here for more information on Premium features or contact us to discuss a subscription.
To learn more about subscribing to our service options, please contact us here
Global Asset Manager to digitally transform its investor and client lifecycle management systems with Fenergo
Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions has been selected by Aviva, to replace Know Your Customer (KYC), Customer Due Diligence (CDD) and Anti-Money Laundering (AML) systems and services. Fenergo will work initially with Aviva Investors and later with Aviva UK Insurance, to rapidly onboard all legal entities associated with investors and clients across all jurisdictions, transforming the investor and client onboarding experience.
Aviva selected Fenergo to deliver an end-to-end solution to streamline the management of multi-jurisdictional KYC, CDD, and AML regulatory processes, while improving the customer journey and driving efficiencies. Fenergo will enable Aviva Investors to achieve a single client view through a central data repository which will also serve as a golden source for all KYC data. The centralisation of data will reduce the number of information outreach requests to new and existing customers and will allow resources to focus on more value-add and revenue generating tasks within the business.
“Aviva Investors has continued to focus heavily on improving our clients’ onboarding process, as we strive to provide the seamless experience that our clients expect and deserve” said Michelle Calcutt, Head of Client Experience at Aviva. “Implementing the Fenergo solution will be a great step forward, as it will enable us to make best use of publicly available data and streamline the process further. In reality this will mean less onerous documentation requests to our clients, resulting in a faster and smoother onboarding experience”
With Fenergo’s solution, Aviva Investors will be able to easily identify and trace Ultimate Beneficial Owners (UBO) and better understand complex legal entity hierarchies and ownership relationships. Fenergo’s solution ensures accurate regulatory classifications and reporting across multiple jurisdictions and provides increased transparency required by third parties such as auditors and regulators. In addition, Fenergo’s solution will automate all periodic and ongoing KYC reviews and maintenance requests as well as requisite risk assessments within a secure platform.
Kevin O’Neill, Global Head of Asset Management & Asset Servicing at Fenergo, said: “We are delighted to partner with Aviva Investors, one of the world’s leading Asset Management businesses. In today’s competitive and challenging climate, the Asset Management industry has recognised the need to digitalise the onboarding process and streamline compliance amid the various regulatory headwinds. Our solution will help Aviva Investors to optimise client experiences while ensuring that all AML, KYC and CDD requirements are automated in a rules-based secure environment.”
“In working with Aviva Investors, we also look forward to expanding our services into Aviva Insurance and in time, extending our CLM solution into the Global Insurance industry,” continued Kevin.
Aviva, a leading international savings, retirement, and insurance business serving 33.4 million customers globally, joins Fenergo’s growing roster of Asset Management and buy-side financial institutions.