Preparing for Digital: Actionable Insights from Erie Insurance Group and Celent
The nature of the insurance business is changing rapidly to accommodate the demands of customers, agents and employees in the digital economy. In a recent survey conducted by Celent, 90% of insurers stated that they are engaged in digital transformation in some form to add new capabilities, create efficiencies and improve delivery to their business. Whether a carrier is far along in their digital ambition or just starting out on their digital journey, building a strong digital foundation is necessary for success. Three key facets in this foundation are: technological capabilities, human capabilities and organizational processes.
Erie Insurance has been embarking on an enterprise-wide transformation across their business and is embracing digital, while upholding their founding principle of “never lose the human touch.” The organization has been building their digital foundation while transforming various lines of business. A key aspect of their digital journey is fostering a culture of innovation, cultivating new ideas, and instituting foundational capabilities within the organization and prioritizing them for business success.
Join this webinar featuring Erie Insurance Group’s Corporate Technology Officer Andrew Abramczyk, Celent’s Head of the Americas Karlyn Carnahan and ValueMomentum’s VP of Digital and Cloud Vinod Paidimarry to:
• Learn the “3 Facets” of a digital foundation and how to build/acquire those facets
• View an actionable framework for insurance digital transformation
• Hear how a Tier 1 insurer is approaching digital transformation
• Receive practical tips to lead successful transformation projects