Webinar: Maximizing the Member Experience Through Payments
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The loan payment experience for your credit union is often the first impression. When it’s done right, indirect members love the experience—leading to opening new accounts or loans as direct members. However, when it’s inefficient and cumbersome, it can lead members to look elsewhere to meet their financial service needs. In this webinar, we will walk you through maximizing the member experience through payments transformation and discuss the benefits on the other side.
Hosted by CUInsight, on Wednesday, October 6 at 1:00 p.m. ET, Alabama Credit Union and Alacriti will have a panel discussion about:
How to improve your loan portfolio’s performance
How to lower servicing costs via digital transformation
Expanding the indirect loan portfolio with digital tools
What members are expecting from modern money movement experiences
Mark Ranta, CTP, Payments Practice Lead, Alacriti
As Payments Practice Lead at Alacriti, Mark serves as an expert for all things Payments. Prior to Alacriti, Mark served as Head of Digital Banking Solutions at another major payments Fintech, working closely with financial institutions discussing, exploring, and examining market trends and key drivers in the evolving digital solutions space with a key focus on mobile, tablet, and the future of wearable technology.
Dustin Kizer, Digital Services Director, Alabama Credit Union