Customer Service at a Distance: How lenders are surviving COVID-19

Create a vendor selection project & run comparison reports
Click to express your interest in this report
Indication of coverage against your requirements
A subscription is required to activate this feature. Contact us for more info.
Celent have reviewed this profile and believe it to be accurate.
23 April 2020
Online Webinar

On Thursday 23rd April, Colin Fleischmann, Business Development Director, and Shim Mannan, EVP Product & Business Development at White Clarke Group, hosted a webinar to explore the ways that lenders might adapt to the COVID-19 situation.

Check out the webinar recording for an update on:

  • How businesses can make the most of staff working remotely
  • Uniting virtual and human customer interactions to help your business thrive
  • An assessment of logistical and infrastructural requirements to provide great customer experiences at a distance
  • Business beyond the pandemic – how adaptations might affect the future and what the road ahead could look like
  • A medical perspective from a guest speaker on the background, aftermath, and societal changes of COVID-19

The webinar concludes with a Q&A session with the hosts and guest speaker.

Event details

Industry or Business Focus
Banking, Corporate Banking, Retail Banking
Geographic Focus
Asia-Pacific, EMEA, LATAM, North America
Format
Webinar