Customer Service at a Distance: How lenders are surviving COVID-19
On Thursday 23rd April, Colin Fleischmann, Business Development Director, and Shim Mannan, EVP Product & Business Development at White Clarke Group, hosted a webinar to explore the ways that lenders might adapt to the COVID-19 situation.
Check out the webinar recording for an update on:
- How businesses can make the most of staff working remotely
- Uniting virtual and human customer interactions to help your business thrive
- An assessment of logistical and infrastructural requirements to provide great customer experiences at a distance
- Business beyond the pandemic – how adaptations might affect the future and what the road ahead could look like
- A medical perspective from a guest speaker on the background, aftermath, and societal changes of COVID-19
The webinar concludes with a Q&A session with the hosts and guest speaker.