Banking | Blogs

Place Yourself at the Center of Customer Engagement July 18 2018 Blog Alenka Grealish
How can banks position themselves to be at the center of customer engagement and avoid being squeezed out by nimble incumbents, digital giants, a…
A Recap of #TFITS, Part 2: Getting Ready for the API Evolution in Japan July 12 2018 Blog Eiichiro Yanagawa
About TFITS Tokyo Financial Information & Technology Summit (TFITS) is the only event in Japan dedicated to IT, data, and operations executives f…
The Bank of the Future July 08 2018 Blog Stephen Greer
A couple weeks ago I attended Tearsheet’s Bank of the Future conference in New York.It was an inaugural event which brought together a strong gro…
Featured Analyst: Craig Beattie June 29 2018 Blog Craig Beattie
Craig Beattie, like many of the talented and gifted folks in insurance, arrived in the industry by accident, joining a startup looking to auction…
Money20/20 Europe in Seven Quotes June 14 2018 Blog Zilvinas Bareisis
Last week I spent three very productive and exciting days in Amsterdam, at Money20/20 Europe. Now, I am a Money20/20 “veteran” – I’ve been going…
Featured Analyst: Neil Katkov June 13 2018 Blog Neil Katkov
Neil Katkov, a California native who lived in Japan for 20 years, oversees Celent’s Risk Management & Compliance segment, which covers all financ…
A Recap of ABF's Retail Banking Forum: Overcoming Middle-Income Traps June 13 2018 Blog Eiichiro Yanagawa
Digital transformation as an opportunity The topic being discussed most nowaday is “Opportunities and Challenges of Digital Transformation in Sou…
Withdrawing cash in the age of digital June 13 2018 Blog Stephen Greer
Digital is pervasive. Ask a bank to characterize the financial behavior of a millennial and it’s unlikely the branches will even be mentioned. Th…
Moon Landings in AI June 12 2018 Blog Alenka Grealish
Why is realizing the cognitive corporate bank possible now? After decades of work in academia and labs, significant AI breakthroughs have been ac…
Setting Expectations for Digital Customer Origination June 11 2018 Blog Bob Meara
For starters, nothing in this blog post should be misconstrued to defend digital inaction; quite the contrary. Many banks should double down on d…
“Goodbye, my bank, goodbye…” “No, don’t leave me this way!” June 07 2018 Blog Zilvinas Bareisis
Yes, I am showing my age by paraphrasing the lines from a couple of songs popular when I was growing up. But they came back to my mind last week…
Featured Analyst: Zilvinas Bareisis June 04 2018 Blog Zilvinas Bareisis
Zil Bareisis has spent the last 20+ years advising companies on their business and technology strategies. When he's not exploring the latest tren…
AI Made to Reduce False Positives May 30 2018 Blog Joan McGowan
Today, an institution can take two approaches to reduce false alarms. It can either lower risk thresholds to capture more suspicious activities,…
Digital for risk and compliance May 24 2018 Blog Cubillas Ding
CRO and CCO offices are grappling with the digital age. They continue to face the mainstay factors of regulatory scrutiny and cost pressures. At…
Transactions and Engagement are Two Different Things May 23 2018 Blog Bob Meara
Six percent. Remember that number. In our research, we’ve seen digital - partially mobile initiatives get higher priority in institutions, while…