2023/03/08
The launch of ChatGPT in November of 2022 by OpenAI and Microsoft has brought an acute and immediate focus on the impact of large language model…
Research related to eviid B2C
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2023/03/04The debut of ChatGPT, a product of the joint venture between OpenAI and Microsoft in November 2022, has catalyzed a comprehensive examination of…
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2023/03/04The vision of a "co-pilot" for every profession is no longer a moonshot. ChatGPT and other large language models (LLMs) represent augmented inte…
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2023/03/02The launch of ChatGPT in November of 2022 by OpenAI and Microsoft has brought an acute and immediate focus on the impact of large language model…
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2023/02/04After the initial implementation of RPA and after insurers have addressed the ‘low-lying-fruit” for process automation, many ask “what’s next?”,…
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2022/12/12Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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2022/11/13Effective data management includes broad technology tools that are focused on optimizing data collection, quality control, processing, and analy…
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2022/11/11Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/10/31Faced with historically high inflation and energy bills, increasing interest rates, and continued geopolitical and economic uncertainty, consume…
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2022/10/31Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
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2022/10/23Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
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2022/09/30Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/09/20Celent’s parent company, Oliver Wyman, recently published a paper on the transformation of banking using AI (The AI Revolution in Banking). It i…
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2022/09/17Banks have been trying for years to implement artificial intelligence programs to improve their client experiences and fend off increasing compe…
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2022/08/07In the insurance industry - where profit margins vary widely based on catastrophes on the property casualty side and are usually razor thin on t…
Research related to eviid App-less
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2023/03/08Insurance distribution is an increasingly important point of discussion among senior executives at insurers. With the emergence of insurtech cam…
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2022/12/12
Fraud continues to challenge the payments industry. In a recent survey of our banking contacts, we asked the participants about their payments p…
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2022/11/11
Over three weeks in September 2022, Celent Banking team ran an online survey where we invited our contacts in the industry – clients and non-cli…
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2022/11/04Over the last decade we saw a major shift in how our industry embraced the cloud for many of its application services. Now, it is not uncommon w…
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2022/10/31
Recorded on October 27th, 2022 Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resi…
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2022/10/23
Geopolitical and economic headwinds, following straight on the heels of the pandemic, highlight the need for resilience and agility in Risk func…
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2022/10/06Data is the foundation of the insurance industry. Traditionally, it utilises historical data to calculate the premium of the products it sells t…
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2022/09/30
Experiencing product value before purchase drives growth—Product-Led Growth:PLG •This is a primer for those who are not so familiar with Product…
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2022/09/26In 2016, I wrote a report, Will Insurers Be Connected to the Connected Car? A lot has changed since then. More cars are more connected. Those co…
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2022/09/26A digital point-of-sale (“POS”) platform offers consumers the ability to buy life insurance online instantly. These cloud-based platforms are ma…
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2022/07/31The pandemic and the Ukraine crisis have unleashed an age of perpetual black swan effects, from supply chain disruptions to inflation. But the p…
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2022/07/27Since black swan events are by definition unpredictable, risk and compliance needs to always be ready to handle them. This requires agility in t…
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2022/06/15Digital technologies including big data analytics, artificial intelligence, cloud, and APIs have already transformed customer-facing functions a…
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2022/05/31Synthetic ID fraud has emerged as a major form of fraud in recent years, with charge-offs resulting from SID fraud estimated in the billions of…
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2022/05/31COVID-19 created lasting changes in the distribution of life insurance. The evolution of direct-to-consumer (D2C) sales was slow until the pande…
Research related to eviid B2B
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2020/12/19Today's technological innovations are increasingly powered by artificial intelligence, fuelling possibilities for novel technological developmen…
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2020/02/23In this report, we look at insurance claims and healthcare use cases for image recognition. Due to the synergy between insurance and healthcare,…
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2019/10/31InsureTech Connect is the world’s largest insurtech event and this document was created for Celent customers interested in insurtech and innovat…