Over the past few years, Celent has highlighted significant new entrants or solutions launched into the US Cash Management market. Goldman Sachs…
Research related to CRM
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2024/04/30
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2024/04/29
Consumer data privacy laws, regulations, and protections have existed for decades but are being modernized across the globe in response to digit…
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2024/04/23
There is a tendency to talk about “buy versus build” development paradigms for banking solutions. Today, with the rapid changes in technology ar…
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2024/03/21
Bank of Montreal (BMO) completed the acquisition of Bank of the West in February 2023 and converted and migrated almost two million customer rel…
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2024/03/21
In 2018, Deutsche Bank embarked on CRAFT, a five-year program to overhaul the technology underpinning the bank’s global credit risk function, a…
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2024/03/20
OP Financial Group transformed its unsecured lending servicing, successfully adopting a next-generation cloud-native core platform while re-thin…
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2024/03/20
Integrating and embedding financial data into ERP and TMS systems lies at the heart of a modern treasury organization. However, outdated legacy…
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2024/03/20
Global trade has been a driving force behind human civilization, fostering connections between cultures and regions through commerce. Banks play…
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2024/03/19
Super-regional banks in the US face a unique, competitive environment. They compete not only with the largest global money center banks but also…
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2024/03/08
Customer experience can be a major factor in driving brand awareness and revenue growth in corporate banking. The beginning of a client relation…
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2024/03/05
For many years Microsoft Excel was the staple application of finance teams. Perhaps one of the earliest “no-code” solutions, the combination of…
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2024/02/16
Celent is hosting its annual Innovation and Insight Day on March 21st, where we will announce our 2024 Celent Model Bank Award winners. The even…
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2024/02/13
Revolut has just launched a new eSIM service for its UK customers, to allow them to avoid mobile roaming charges while travelling abroad. The se…
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2024/02/01
During a challenging year for the broader US banking industry in 2023, the largest US banks demonstrated their resilience by experiencing signif…
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2024/01/25
In recent weeks I’ve had several conversations with some of the largest financial services technology companies and banks about adoption of publ…